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Chapman Dodge Chrysler Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (544 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Dodge Chrysler Jeep Ram from DealerRater.

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2017 Ford Explorer Sport

Great service and we are very excited for our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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17 Ford Explorer

Our experience at Ford Chapmen was ecxellent. Our experience was pleasurable and easy. Steve Jr. was very knowledgeable and willing to work with our needs. It was the best experience we had buying a car. I highly recommend Chapman ford and asking for Steve Jr.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Lease, Thanks To sales Rep Mike Goldinger!

In my 2 week hunt for a performance toy either a 2018 Charger 392 or a 2018 Challenger T/A 392 I shopped around and to my luck I ended up at Chapman Dodge in Horsham PA. They had a huge selection. I had the pleasure of dealing with two amazing professionals sales rep Michael Goldinger and GM Steve Wepryk. Thanks for an amazing job and payment and for getting me into the car I desired. You guys rock!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chapman Ford Service rocks

Joe Kerwick understands customer service! He took care of my issue from start to finish ,providing me a shuttle ride as well. He explained the situation and the fix in terms that a non mechanic could understand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Pat, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again! Take care!

2017 Mustang

Really good service! Got a great deal on my new 2017 Mustang at Chapman and Bernie was an exceptional sales rep. I recommend that anyone who wants a new car to go to Chapman Ford in Horsham!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Joe Kerwick

Overall, outstanding service and friendly staff. Will recommend to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Betty, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great Experience

Great experience with Chapman and our salesman Del Burns!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nick, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks again for your business! Take care!

Fast Ford service

Joe in the ford service department provided fast service on what seemed to be a very busy day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2015 Ford Fusion

very happy with my purchase of the Fusion. Bernie took his time and got the deal done . Recommend Chapman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marc, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

Chapman Ford Horsham PA

Overall professional staff and outstanding service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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