Reviews
Write a review2018 Ford Escape
Steve Jr was so helpful I adore my new Ford Escape. Such an easy transaction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maria, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!
Retir ed Army Sgt Brian Hall
Pleasant clean facility free shuttle back to my home and my service writer Joe always knows what I want And the food is good too
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brian, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Joe in Ford Service Dept
Great experience at Chapman Ford in Horsham. Joe, the service adviser, did a great job. No hassle, clear answers, and let me know what maintenance I would have due next time. He even showed me a feature on my car that my salesman (from another dealership) never even told me I had! If you need service on your car, go to Chapman and ask for Joe!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chapman Ford--Horsham, PA
It feels good to be able to count on friendly, honest, excellent, service. Thank you, Mike and Steve!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lyndsey, our Staff works hard to go the extra-mile for our valued guests! Please let us know if there is ever anything else we can do for you! Safe travels!
Great place!
Great experience! Darius was very helpful and professional! The facility manager , Jay, was very helpful and great as well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for highlighting our staff that you worked with, Noy! Come back and see us again any time!
2016 Jeep Grand Cherokee
Bernie was amazing with helping me find the perfect car, he helped me test drive many before finally deciding the one for me. Chapman is definitely has great options and i would recommend anyone to Bernie and Chapman. Thank you so much for everything!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amber, thank you for your kind words and congratulations on your new Grand Cherokee! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Tire replacement
Joe Kerwick was very helpful. I had my tire repaired about 6 weeks ago and today the sensor went on saying low air. I went in with no appointment and they took care of everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is great to hear our Staff took such great care of you! We hope to see you here again!
service at Chapman Ford
quick service even though Chapman was very busy. easy check in quick service and speedy checkout. Koe Kerwick was easy to listen to explained all in detail. Thank you Joe
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2018 RAM 1500
Just purchased a 2018 Ram 1500 from Steve Jr. at Chapman jeep in Horsham!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick, thank you for your kind words and congratulations on your new RAM! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great service
Best service I have ever gotten! Joe is Ford Service is amazing! Greeted me immediately, listened to my concerns, explained the process, and delivered with flying colors! I will be dealing exclusively with Joe and Chapman Ford from now on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase