Reviews
Kelvin Pena was extraordinary sales rep as was every team
Kelvin Pena was extraordinary sales rep as was every team member i interacted with. I purchased an 11 year old pre-owned vehicle and and I never felt for a moment that I wasn't treated as anything but a highly valued client. It didn't matter if my car was 20k or a new 70k vehicle. These people worked hard for my business and exceeded my expectations. I work at a different brand dealer for 14 years, they are my "family" Liccardi treated me as I would expect to be treated had I been buying from my own dealer. That is my highest possible rating.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your exceptional experience with Kelvin Pena and our team at Liccardi. We're thrilled to hear that you felt valued and respected throughout your entire purchasing process, regardless of the vehicle's price. Providing outstanding service to every customer is our top priority, and it's heartening to know that we exceeded your expectations. Your comparison to your own dealership speaks volumes, and we're honored to have earned your highest rating. We appreciate your trust and look forward to serving you again in the future!
Scot from service has been a huge asset, helping me get
Scot from service has been a huge asset, helping me get the service of my vehicle in order and is so thorough with communication along the way. I actually enjoy servicing my vehicle here because of the very comfortable environment Scot creates to talk openly about my vehicle. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience with Scot from our service team. We're delighted to hear that Scot's dedication and thorough communication made your vehicle servicing process smooth and enjoyable. Creating a comfortable environment for our customers to openly discuss their vehicles is a priority for us, and we're pleased that Scot excels in this aspect. We truly appreciate your feedback and look forward to continuing to provide you with exceptional service in the future!
Jeff Fraley, from the internet to meeting in the
Jeff Fraley, from the internet to meeting in the dealership was completely fair, honest, transparent, and did everything he could to make the sale we needed. They allowed us to drive an hour to have our personal mechanic xx it. No hidden fees and no surprises. From beginning to end- the process was as comfortable as it could be for buying a vehicle. Our previous car was totaled a week before we went to the dealership - as we had seen a very suitable and beautiful car on the internet. Jeff KNEW we were against the wall and had to purchase a vehicle from someone. He had the upper hand - no doubt at all; but still did not abuse that privilege. There was a scratch on the car and he bought us the exact paint pen to fix it up. They also bought us new, weather tech floor mats as a gift of purchase. Who does that anymore? We also had cash to put down and he didn’t want to even take it all - as he said 1/5 of what I had was enough - but he listened to me and took what we wanted to put down. They had other ppl interested in this vehicle - and could have easily sold it before we returned with the balance- as the weekend was coming near. We will definitely work with Jeff and his team again - as it truly seemed like family. I felt like I had a guardian angels.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your exceptional experience with Jeff Fraley and our dealership. We're thrilled to hear that Jeff provided you with fair, honest, and transparent service, going above and beyond to accommodate your needs. Your satisfaction is our priority, and we look forward to serving you again in the future!
Liccardi was able to get my car in and serviced before
Liccardi was able to get my car in and serviced before other dealerships could even schedule my appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review! We appreciate your feedback and look forward to seeing you again soon!
Mike Siminske was a pleasure to work with.
Mike Siminske was a pleasure to work with. He was honest and helpful. He also worked to get me all of the items I wanted on my new Ram Truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am very happy with my new Ram truck.
This is our 5th Chrysler automobile.
This is our 5th Chrysler automobile. We drove 2 hours to get the minivan we wanted and are very happy with how everything turned out. Our salesman, Mike Siminske, was very helpful throughout the whole process... from the initial interest in a preowned vehicle to finalizing the paperwork. We recommend purchasing a Chrysler through Liccardi.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that you're happy with your Chrysler purchase and the service provided by Mike Siminske. Thank you for choosing Liccardi Chrysler and for recommending us. We appreciate your loyalty and look forward to serving you in the future!
Thanks, so very much, you guys were great! :)
Mike Siminske my salesmen was very genuine and super easy
Mike Siminske my salesmen was very genuine and super easy to work with and Paul the sales manager are amazing great customer service they make you feel like family made the process very easy and stress free. great group of men and women very professional highly recommend them...all class.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with Mike and Paul at our dealership! We're delighted to hear that they provided you with genuine and easy-to-work-with service. Our team strives to offer a stress-free and family-like atmosphere, and we're thrilled that you felt welcomed and supported throughout the process. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service in the future!
Very efficient and straight forward.
Very efficient and straight forward. Mike helped me to find the truck I wanted and for a good deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your positive experience with Mike at Liccardi Chrysler Dodge Ram! We're thrilled to hear about the efficient and straightforward service you received. Feel free to reach out if you need anything else or have more feedback. We look forward to serving you again and wish you many happy miles in your new truck!
Great experience!
Great experience! Mike Siminske was super easy to work with. Extremely patient and thoughtful. No pressure at all. I would definitely buy another car from him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience, and we're thrilled to hear that Mike provided you with a great car-buying experience. We appreciate your kind words about his ease of work, patience, and thoughtfulness. At our dealership, we prioritize creating a pressure-free environment for our customers, and it's fantastic to know that Mike exemplified this commitment. We're honored by your feedback and grateful for your trust in us. Should you have any further needs or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to the opportunity to serve you again in the future.
Excellent customer service.
Excellent customer service. Beyond satisfied very time I enter the premises. Had an emergency requiring tire. They squeezed me in and addressed the same day. Scot (service) and Anthony (sales) have always been there for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive feedback. We are delighted to hear about your excellent experience and your satisfaction every time you visit our premises. Providing exceptional customer service is a top priority for us, and we're thrilled to know that Scot from the service team and Anthony from sales have consistently met your expectations. It's great to hear that we could address your tire emergency promptly, and we appreciate your acknowledgment of our team's efforts. Your kind words motivate us to continue delivering outstanding service. We look forward to serving you again soon!