Reviews
Ok. Change
I actually enjoy going for an oil change. Akins is always inviting and spotless. There?s a constant flurry of employees who are eager to assist. There are other Ford dealers that are closer to me, but why would I go there when I know what to expect from Akins!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Expedition purchase
Overall very good experience this time with Akins Ford. The salesman and the finance manager both done a great job with meeting and even somewhat exceeding my expectations. After not doing business with Akins Ford for a little over a decade, I am now a customer once again thanks to this great buying experience
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Individual use purchase of 2022 Ford Bronco Sport
Outstanding -- none in my prior experience have been comparable. My sales specialist Kevin Swindall was extremely knowledgeable, patient and most importantly low-stress
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ford F150 Purchase
Akins Ford was a pleasure to deal with . I highly recommend Chase Miller to assist with any vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Helpful and Brandon actually wanted to sell the
Very Helpful and Brandon actually wanted to sell the vehicle and treat his customer well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service
I took my car in for a routine oil change. The technician was thorough and friendly. He went over the process since it was my 1st time. He even explained to me about a recall on my vehicle and when was the best time to bring it back in. Excellent service for both myself and my vehicle!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Vehicle
We are repeat customers and love Akins Ford. The sales and service department are great. Stoney Byrd has helped us several times. Very professional and knowledgeable. This time our purchase was a Ford Bronco Sport. We love it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
am satisfied with service, however sales person did'nt
am satisfied with service, however sales person did'nt seem helpful once I took delivery of truck.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Stoney and Akin staff were amazing.
Stoney and Akin staff were amazing. They went beyond expectations for us. So pleased with our Highlander. Just what we were looking for. Thank You.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stoney and staff were so helpful in our decision to purchase. This is the 10 vehicle we have purchased from Akin Ford.
THANK YOU.
I always get great customer service from the Sales Dept.
I always get great customer service from the Sales Dept. I mainly work with Tim Smith and he finds ways to get what I need for my purchases. Great people to work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
