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Akins Ford

(1,203 reviews)
Sales hours: 9:00am to 7:00am
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00am 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:30pm 6:30am–12:30pm
Sunday Closed Closed
2014 state dealer award
View 3 awards
2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (888) 446-8540 (888) 446-8540
Used (877) 846-5080 (877) 846-5080
Service (866) 984-1844 (866) 984-1844

Reviews

(1,203 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Akins Ford from DealerRater.

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Ok. Change

I actually enjoy going for an oil change. Akins is always inviting and spotless. There?s a constant flurry of employees who are eager to assist. There are other Ford dealers that are closer to me, but why would I go there when I know what to expect from Akins!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford Expedition purchase

Overall very good experience this time with Akins Ford. The salesman and the finance manager both done a great job with meeting and even somewhat exceeding my expectations. After not doing business with Akins Ford for a little over a decade, I am now a customer once again thanks to this great buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Individual use purchase of 2022 Ford Bronco Sport

Outstanding -- none in my prior experience have been comparable. My sales specialist Kevin Swindall was extremely knowledgeable, patient and most importantly low-stress

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford F150 Purchase

Akins Ford was a pleasure to deal with . I highly recommend Chase Miller to assist with any vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Helpful and Brandon actually wanted to sell the

Very Helpful and Brandon actually wanted to sell the vehicle and treat his customer well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service

I took my car in for a routine oil change. The technician was thorough and friendly. He went over the process since it was my 1st time. He even explained to me about a recall on my vehicle and when was the best time to bring it back in. Excellent service for both myself and my vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Vehicle

We are repeat customers and love Akins Ford. The sales and service department are great. Stoney Byrd has helped us several times. Very professional and knowledgeable. This time our purchase was a Ford Bronco Sport. We love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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am satisfied with service, however sales person did'nt

am satisfied with service, however sales person did'nt seem helpful once I took delivery of truck.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Stoney and Akin staff were amazing.

Stoney and Akin staff were amazing. They went beyond expectations for us. So pleased with our Highlander. Just what we were looking for. Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Stoney and staff were so helpful in our decision to purchase. This is the 10 vehicle we have purchased from Akin Ford.

Consumer response

THANK YOU.

I always get great customer service from the Sales Dept.

I always get great customer service from the Sales Dept. I mainly work with Tim Smith and he finds ways to get what I need for my purchases. Great people to work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.