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Akins Ford

(1,202 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00am 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:30pm 6:30am–12:30pm
Sunday Closed Closed
2014 state dealer award
View 3 awards
2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (888) 446-8540 (888) 446-8540
Used (877) 846-5080 (877) 846-5080
Service (866) 984-1844 (866) 984-1844

Reviews

(1,202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Akins Ford from DealerRater.

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Very courteous and accommodating personnel with an eye

Very courteous and accommodating personnel with an eye for what the customer wants and needs without pushing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing experience!

Amazing experience!! Josh worked with us every step of the way. He was so helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was VERY PLASED with the service department and the

I was VERY PLASED with the service department and the body shop assistance with my services. They all worked very hard while working with my insurance company to get all that was necessary to get ,me back on the road with excellent confidence that my car would be alright going back home to Mississippi. Thank you and keep up the good work. See you next time for service (if I’m in town). T. A. Thomas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I like the dealship but I think if you buy a new vehicle

I like the dealship but I think if you buy a new vehicle you should get free oil changes like other dealerships do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

best place to buy your car they have a lot of inventory

best place to buy your car they have a lot of inventory news and used cars I have a good experience buying my second truck with them friendly stuff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always do a great job and in a very reasonable time and

Always do a great job and in a very reasonable time and price. Would highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Akins ford is where I take our Ram 1500 and Jeep Grand

Akins ford is where I take our Ram 1500 and Jeep Grand Cherokee for any service we need. People are friendly and the service is outstanding!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ashley Warner was my service manager and she did an

Ashley Warner was my service manager and she did an excellent job of keeping me informed of the progress and the diagnosis of the issue regarding my vehicle . I needed it in a specific time as I was preparing to leave on a month long trip towing my travel trailer. She explained to the shop what I needed and they delivered 3 days ahead of the probable resolution of my truck’s issue. It was not a simple fix as the passenger side exhaust manifold was warped and one of the manifold’s bolts had broken off. When I received the bill everything was exactly explained in the bill how they diagnosed, what they did to fix it and each part was listed including the cost. I was very pleased with Akins Ford as this is the second time I brought my 2016 ecoboost to them. I brought my truck back to them because of the excellent service I had received from them. Last time it was the driver side manifold that an independent shop screwed up. They also replaced plugs and coils last time. My truck is running smooth with the appropriate gear shifts and power. Again I want to thank Ashley for her good communication with me and let me know my questions and concerns were important to her. Akins Ford is my go to place for repairs and service on my truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Akins Ford is customer service driven!

Akins Ford is customer service driven! From the moment you walk in the door to keys in hand, they go the extra mile to take care of people. Outside of the long wait for financing paperwork, and the ext warranty (way too) hard sale attempt, we couldn’t be happier with our experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have been a customer of Akin's Ford for over 16 years.

I have been a customer of Akin's Ford for over 16 years. They are the best that I have ever worked with. Jason, Tim and Tracey were wonderful to deal with and would definitely refer them to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.