Reviews
Write a reviewWeekend purchase
It was ok. Sales rep was very friendly & helpful. We purchased a used F150. I still think I paid to much but hope the customer service mitigates the cost. We are loyal Belk customers. We bring all our vehicles to Belk for service.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Repair
The service was very good and the staff were very friendly & helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reviews like yours provide encouraging feedback. Thank you so much for being one of our valued guests and we look forward to your next visit!
prompt and quality service
A appreciate very much your prompt and quality service. Explanations given with respect to the detected defects before the repairs are carried out helps immensely to decide if the work is to be carried out immediately or not.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you so much for choosing Belk Ford as your first choice for service!
Great Service
The staff was very pleasant and very helpful. The service department was very busy at the time, but they were pleasant and helpful to everyone. We were all treated well and the staff always maintained their composure. They did a great job on the car and when very helpful to us. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Suzanne, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Lexus service
Everything went smoothly, on time and ready when expected. Checkout was easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks again for your business! Take care!
Great service
Called, made an appointment dropped off vehicle. Everyone was super friendly. Called to let me know my vehicle was ready.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Norman! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Service
Always quick and on top of things. Wonderful experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Visit
Fast service visit while I waited. Received my truck at designated appointment time. Would like it if complimentary wash was part of visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mister
overall a very good experience. the only trouble I've had - is when you fixed my window on my truck - the electronic control slipped down I never came back to have you fix it. that was my fault.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Michael, for reaching out to us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Periodic Service 20k
Pam and staff are always great to see. Service is excellent and all those involved go out of their way to make customers feel comfortable whether they wait on their vehicle or return later to pick it up. Always a pleasure to visit Belk. Great folks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
