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Bondy's Ford

(686 reviews)
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award

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Reviews

(686 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bondy's Ford from DealerRater.

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This is our third purchase with Bondy's Ford and Luncoln. Lawrence Keener, was our sales consultant. He was easy to work with!! Go see Lawrence!

This is our third purchase with Bondy's Ford and Luncoln. Lawrence Keener, was our sales consultant. He was easy to work with!! Go see Lawrence!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your continued trust after three purchases means a lot to our team. Knowing the process of purchasing your new Ford Expedition felt hassle-free is rewarding. Thank you for choosing our dealership again.

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I’ve purchased several vehicles through Lawrence Keener at Bondy’s Ford and Lincoln. Lawrence is always, professional, kind, and honest. I highly recommend Lawrence Keener BOND, desborden Lincoln.

I’ve purchased several vehicles through Lawrence Keener at Bondy’s Ford and Lincoln. Lawrence is always, professional, kind, and honest. I highly recommend Lawrence Keener BOND, desborden Lincoln.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad the purchase of your new Ford Transit-350 was handled with professionalism and integrity. Hearing that you’ve chosen our dealership for multiple vehicles and feel confident recommending us means a great deal to our team.

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I have been a long time customer of Bondy's, specifically; Trader's Hill, today I had a wonderful experience there, with several of their employee's. Trey is a young salesman who could literally sell Ice to an Eskimo. He had a great personality, you could tell he was extremely well driven, and his people skills were ON POINT! Mrs. Lori, a service writer, who has always taken great care of me, did her usual and got the information needed to address the problem I was experiencing with my truck. She then hooked me up with Vicky, one of the shuttle drivers. Ms. Vicky, who I learned is from New York, was extremely energetic, she cut up with me the whole ride; we talked about food and our different tastes the majority of the time. Last but not least, I got to see a long time friend of mine, Ms. Susan. She told me today that she's been at Bondy's for 37 years. We swapped pictures of her grandchildren and my daughter, and determined that dogs are no doubt gods angels in some way, shape or form. It says a whole bunch about a company to keep an employee around for 37 years. Well done Bondy's! It was truly a great experience!

I have been a long time customer of Bondy's, specifically; Trader's Hill, today I had a wonderful experience there, with several of their employee's. Trey is a young salesman who could literally sell Ice to an Eskimo. He had a great personality, you could tell he was extremely well driven, and his people skills were ON POINT! Mrs. Lori, a service writer, who has always taken great care of me, did her usual and got the information needed to address the problem I was experiencing with my truck. She then hooked me up with Vicky, one of the shuttle drivers. Ms. Vicky, who I learned is from New York, was extremely energetic, she cut up with me the whole ride; we talked about food and our different tastes the majority of the time. Last but not least, I got to see a long time friend of mine, Ms. Susan. She told me today that she's been at Bondy's for 37 years. We swapped pictures of her grandchildren and my daughter, and determined that dogs are no doubt gods angels in some way, shape or form. It says a whole bunch about a company to keep an employee around for 37 years. Well done Bondy's! It was truly a great experience!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing that our team’s energy, personal attention, and expertise made your service on the Ford F-150 such a positive experience means a lot to our team. We’re pleased our service writer gathered the details needed to address your F-150’s issue, our shuttle driver made the ride entertaining, and our longtime team member enjoyed swapping stories about family and furry friends. Thank you for your loyalty and for recognizing the dedication of our staff.

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We had a great experience with Lawrence Keener at Bondy’s Ford and Lincoln in Dothan Alabama. Lawrence helped us get the truck we needed and got us a great deal on our trade! If you need a new or used vehicle, we highly recommend Lawrence Keener.

We had a great experience with Lawrence Keener at Bondy’s Ford and Lincoln in Dothan Alabama. Lawrence helped us get the truck we needed and got us a great deal on our trade! If you need a new or used vehicle, we highly recommend Lawrence Keener.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Knowing that purchasing your new Ford Ranger and securing a great trade-in deal met your needs is rewarding. Your recommendation means a great deal to our team.

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Bought my vehicle from Lawrence Keener at Bondy’s and I couldn’t be more pleased with the entire experience!

Bought my vehicle from Lawrence Keener at Bondy’s and I couldn’t be more pleased with the entire experience!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our team enjoyed guiding you through your purchase of the used Nissan Altima. Knowing you’re pleased with every step means a lot to us.

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Michael Dawkins was amazing, he greeted with a smile and was easy going. He asked what I was looking for and price range. I did not have any intention of buying of buying today and was only price comparing. Needless to say Mike found a truck close to what I wanted and I now own a Ford F150. If anyone is looking or thinking about it, give Mike a call he will do whatever you need and no pressure.

Michael Dawkins was amazing, he greeted with a smile and was easy going. He asked what I was looking for and price range. I did not have any intention of buying of buying today and was only price comparing. Needless to say Mike found a truck close to what I wanted and I now own a Ford F150. If anyone is looking or thinking about it, give Mike a call he will do whatever you need and no pressure.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Knowing that the process felt no-pressure means a lot to our team. We enjoyed helping you find a Ford F-150 that fit your needs and budget. Your recommendation and five-star rating are greatly appreciated.

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I didn’t even come to purchase a vehicle, actually came in my work clothes. But I saw a F250 that I might be interested in and ran into my sales consultant Lawrence Keener and the rest of his history! I highly recommend in Lawrence at Bondy’s Ford and Lincoln.

I didn’t even come to purchase a vehicle, actually came in my work clothes. But I saw a F250 that I might be interested in and ran into my sales consultant Lawrence Keener and the rest of his history! I highly recommend in Lawrence at Bondy’s Ford and Lincoln.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your mention of dropping by in work clothes and discovering the used Ford F-250 you liked really highlights our goal to make every guest feel at ease. Knowing our sales consultant made such a positive impression and earned your recommendation means a lot to our team. Enjoy every mile in your F-250.

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Repeat customers to Mr. Keener. We have bought 3 f150s and an expedition through him and will continue to use him as we purchase vehicles for our children. He’s amazing! He listens to what we want and finds it EVERY TIME!!!

Repeat customers to Mr. Keener. We have bought 3 f150s and an expedition through him and will continue to use him as we purchase vehicles for our children. He’s amazing! He listens to what we want and finds it EVERY TIME!!!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Knowing your continued loyalty through three F-150s and an Expedition means a lot to our team. Your kind words about our sales associate’s attention to your needs and finding the right match each time are deeply appreciated. We’re pleased we could help you and your family find the right vehicles on every visit.

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Michael Dawkins was fabulous sales person. Answered all questions and was polite. Mr. Dawkins even helped with the Ford app and connecting to the truck.

Michael Dawkins was fabulous sales person. Answered all questions and was polite. Mr. Dawkins even helped with the Ford app and connecting to the truck.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Knowing that the Ford app setup went smoothly for you means a lot to our team. We’re pleased we could answer your questions and help connect your truck to the app. Your five-star rating and kind feedback mean a great deal to us.

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I had the pleasure of working with Lawrence, and he truly made the absolute best out of the situation I was going through. He was incredibly easy to work with and never hesitated to answer my questions—even during his time off and late at night. He took the time to explain everything, never pressured me into making a decision, and was an excellent communicator throughout the entire process. Before I left the lot, Lawrence made sure I had everything I needed, all of my questions were answered, and that I felt completely comfortable with my purchase. He even made sure I knew that if I needed anything after leaving, I could call or text him and he would be there to help. I truly appreciate the time, patience, and kindness he showed me throughout the entire experience. I would absolutely recommend Lawrence to anyone looking for someone who genuinely cares about making the car buying process as easy and stress free as possible!

I had the pleasure of working with Lawrence, and he truly made the absolute best out of the situation I was going through. He was incredibly easy to work with and never hesitated to answer my questions—even during his time off and late at night. He took the time to explain everything, never pressured me into making a decision, and was an excellent communicator throughout the entire process. Before I left the lot, Lawrence made sure I had everything I needed, all of my questions were answered, and that I felt completely comfortable with my purchase. He even made sure I knew that if I needed anything after leaving, I could call or text him and he would be there to help. I truly appreciate the time, patience, and kindness he showed me throughout the entire experience. I would absolutely recommend Lawrence to anyone looking for someone who genuinely cares about making the car buying process as easy and stress free as possible!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your mention of our no-pressure guidance and after-hours support highlights how our sales team strives to guide every step of the purchase. We’re glad you felt completely at ease before driving off in your new Expedition. Knowing you found our communication clear and supportive means a lot to us.

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