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Deacon Jones Ford

(926 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (984) 264-0153 (984) 264-0153
Used (877) 300-1133 (877) 300-1133
Service (888) 750-5849 (888) 750-5849

Reviews

(926 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Deacon Jones Ford from DealerRater.

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Courteous and very accompanying, since my oil light came

Courteous and very accompanying, since my oil light came on for service and they got me in 2 hrs later!! That’s world class business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Wwilson6, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

Technicians worked, diligently, to update the computer.

Technicians worked, diligently, to update the computer. Took much longer than originally, thought. Were, kind enough to arrange for me a ride, home, as the updates, took, several hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mhit, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!

I always take my car to Deacon Jones for surviving.

I always take my car to Deacon Jones for surviving. They do a GREAT job!! Frank was especially helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

I have purchased three vehicles from Deacon Jones from

I have purchased three vehicles from Deacon Jones from three different sales people and they have been excellent to work with. Their service department is excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!

Deacon Jones Ford/Lincoln is always courteous and willing

Deacon Jones Ford/Lincoln is always courteous and willing to help get problems resolved. Regular services go without any delays. Quick and prompt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Marty, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you again for the great review!

This dealership goes above and beyond to satisfy their

This dealership goes above and beyond to satisfy their customers. I feel like family when I enter the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ray_smeltzer, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

Service was great.

Service was great. Everyone was very helpful and answered all of my questions. Enjoying my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kathy1221951, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

They always get me in - even when they are busy.

They always get me in - even when they are busy. They provide fast courteous service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jr, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

Great Service.

Great Service. Highly Recommend for vehicle service and purchase. Good people to work with and state of the art facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Edwardsmkmm, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

very friendly and helpful I have problems with the tires

very friendly and helpful I have problems with the tires and they are trying to help but to no success yet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dhines33, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln