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DCH Wappingers Falls Toyota

(8,136 reviews)
Visit DCH Wappingers Falls Toyota
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2014 state dealer award
View 6 awards
2014 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (888) 710-8805 (888) 710-8805
Used (888) 710-8799 (888) 710-8799
Service (888) 450-3295 (888) 450-3295

Reviews

(8,136 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Wappingers Falls Toyota from DealerRater.

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The dealership was very clean and easy to navigate.

The dealership was very clean and easy to navigate. The staff was very nice and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with us!

You very kindly and efficiently rescued me from the

You very kindly and efficiently rescued me from the unexpected peril of a dead battery. I am very grateful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with us!

The gentleman that help me at the service desk was

The gentleman that help me at the service desk was excellent. I had scheduled an inspection , oil change and tire rotation . When I arrived I told I was going to only do the inspection and tire rotation because I can’t wait long and I saw a lot of people waiting in the waiting room . He told me we will get you out of here soon and you really should do the oil change Today because you are almost due for your oil change . Well he convinced me and I did the oil change as well. He kept his work and I was out very quick . I didn’t have to wait too long Very satisfied customer .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the exceptional feedback regarding your recent experience with us! It's a pleasure to know our team could assist you and make your experience a memorable one. We truly appreciate your kind words and look forward to working with you again in the future!

Daniel Sweeney was the nicest salesman that i’ve been in

Daniel Sweeney was the nicest salesman that i’ve been in contact with. He was very attentive, helpful, and accommodating. Overall very nice guy. He is what sold the car!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with Daniel!

Matthew Rivera was extremely courteous and efficient and

Matthew Rivera was extremely courteous and efficient and friendly. The job was completed earlier than anticipated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with Matthew!

It was amazing going here will go again if need to great

It was amazing going here will go again if need to great service wonder full people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership.

It was all very smooth and professional handled.

It was all very smooth and professional handled. Every one was very professional and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with us!

The absolute best dealer in the Hudson valley Sales/

The absolute best dealer in the Hudson valley Sales/ Service/and all staff is great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent five-star review, Darren!

I’ve always received great service at this dealership,

I’ve always received great service at this dealership, even during the pandemic, thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with us!

I have always brought my car here for servicing.

I have always brought my car here for servicing. The associates, so far, have always been polite and helpful. My car is always finished in a timely manner and I’m kept apprised of the progress via texts. I’m always asked if I have any issues or questions both before and after the service. If anything unexpected pops up during the servicing, I’ve always been contacted before anything is done. I’ve been pleased so far and hope that I continue to be pleased with their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent feedback! It's a pleasure to know you had such a great experience at our dealership and our team could assist you. We truly appreciate your kind words and look forward to working with you again in the future!