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Empire Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wonderful experience purchasing a Ford Lighting from Empire Ford with sales rep Brian Hyland. Brian made the purchase as smooth and quick as possible. Will defiantly be back. Thank You!

Wonderful experience purchasing a Ford Lighting from Empire Ford with sales rep Brian Hyland. Brian made the purchase as smooth and quick as possible. Will defiantly be back. Thank You!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The folks at Empire Lincoln do a great job and are highly recommended.

The folks at Empire Lincoln do a great job and are highly recommended.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Empire Ford employees are always courteous and service my Ford Escape in a timely manner.

Empire Ford employees are always courteous and service my Ford Escape in a timely manner.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Friendly staff. Helpful. Made process easy. Good service

Friendly staff. Helpful. Made process easy. Good service

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Bryan, we appreciate your feedback on our Staff's outstanding service! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

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great lounge Friendly service people definitely will return

great lounge Friendly service people definitely will return

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great customer lounge...always free coffee and wifi

great customer lounge...always free coffee and wifi

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Friendly checkin. Accurate estimate of time required. Clean wait area with Keurig coffee available.

Friendly checkin. Accurate estimate of time required. Clean wait area with Keurig coffee available.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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All personal were very polite and helpful. The waiting area was nice and clean.

All personal were very polite and helpful. The waiting area was nice and clean.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The only olace I take my Flex!! Great all around place to go !

The only olace I take my Flex!! Great all around place to go !

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service. However, they do not take the Ford Service credit card. They take major credit cards but I paid cash. I like to use the Ford Service credit card as you can take months to pay with no interest.

Great service. However, they do not take the Ford Service credit card. They take major credit cards but I paid cash. I like to use the Ford Service credit card as you can take months to pay with no interest.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Michael, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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