Empire Lincoln

DO NOT BUY FROM THIS DEALER - Well for some reason #EmpirefordofHuntington blocked my comments on Facebook. So now I decided to share a story a day that highlights my living xxxx with our 2020 Lincoln Aviator - we are going to work current to past. So Today the GM was supposed to call us back at 5:15 PM (note it is 7:15 PM now). “Yes, sorry just got out of some meetings. I’ll give her a call as soon as I get back to my desk. Should be around 5:15”. Now keep in mind our Aviator has been in Service from the beginning of December and won’t be ready until late next week. No loaner even though we are Black Label. #Lincoln #Ford #Aviator #lincolnnavigator #lincolnaviator #empirefordlincolnny

Empire Lincoln’s service department is incapable of performing the most basic maintenance requirements without issues and aggravation. I will no longer allow them to service my vehicle.

This truck is my personal vehicle, it is not used for anything other than my personal needs. I have the mock chrome wheels and they have started to peel. The dealership blamed the soap i use to clean the wheels. I contacted the manufacture of the car wash soap and they told me that there is no way that there product would cause the wheels finish to peel. The dealer ship refused to do anything and referred me to the warranty people from Ford. They refused to do anything either. This is a common problem, they replace wheels for some customers, Why not for all the customers with this issue, These trucks are not inexpensive. My particular truck still has the factory warranty and I purchased an extended one that is good until 2026. Just look up Ford Truck peeling chrome wheels and you will see that they have totally turned a blind eye to this issue. My family and I have been purchasing Ford products from a Huntington Dealership since the sixties. It has changed names four times, never the less we have been loyal customers, until now.