Reviews
Everyone is very helpful and accommodating.
Everyone is very helpful and accommodating. Great customer service. You feel like they are listening to you and addressing your concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!
We have been leasing 5 or 6cars through Liz who has made
We have been leasing 5 or 6cars through Liz who has made the whole experience very very easy and pleasurable gor us!! Everyone else there is very friendly as well, and it’s like coming home each time!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!
No pressure when I was shopping and stood in the price
No pressure when I was shopping and stood in the price range I had original asked for. Mirza is a blessing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!
Second purchase with Dave O'Brien.
Second purchase with Dave O'Brien. He is very easy going, helpful and knowledgeable. He goes out of his way to help, and make sure you are happy with your purchase. He even follows up with you a few days later to see if everything is good with the purchase. Can't say enough about Dave!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!
Excellent service.
Excellent service. Service advisors are extremely knowledgeable. Professional and courteous staff. Kept apprised of the status of work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!
Appointment for same day service unforeseen service
Appointment for same day service unforeseen service needed had to keep. Transportation home service excellent. Car returned to residence excellent! Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!
The vehicle took over 3 weeks to get the compressor
The vehicle took over 3 weeks to get the compressor fixed. Tried to call and never got a response back.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're very sorry to see you only had a 2-star experience. Please reach out to our management team at your earliest convenience so we can review your case and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. -Yvonne Brown, Customer Relations Manager, (718) 657-8888
Debby is awesome.
Debby is awesome. She keeps me informed of the situation. It is easy to get in and out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!
The staff were very kind and considerate, and they were
The staff were very kind and considerate, and they were able to efficiently and thoroughly conduct a service on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jacob, we're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!
the customer service rep Me Torre was helpful and the oil
the customer service rep Me Torre was helpful and the oil change was done quickly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!
Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!