Reviews
Write a reviewFord Fusion 2015
Everyone was very friendly and made us feel welcome. Didn't mind staying late, until 9:30 to get us taken care of.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to hear that you found our staff so helpful and pleasant to work with, Danny! Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent Service!
Had a recall concerning the transmission. The service was done in less than 20 minutes. On a side note, bought my wife a new 2017 Ford Escape Titaium.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hixson Autoplex of Alexandria is 5 stars
David Reed is a wonderful and very friendly in the sales department. He explained everything and is great. I bought a 2015 F-150 with the v8 motor and love the truck. Hixson Autoplex is 5 stars. I will tell everybody about my experience at this dealership. The truck rides like a Cadillac and has a lot of power. Thanks guys for the perfect experience. Bronwyn Edgens
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bronwyn, your positive review means a lot to us and we?re happy we could help you! We hope to see you again in the future! Take care!
Great service
I purchased a 2016 Ford Focus. The dealer was very helpful and patient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate your feedback! Thanks again for your business! Take care!
Mrs. Gendusa
Brandon Martin was excellent. He provided excellent customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Tamira! Please let us know if there is ever anything else we can do for you! Safe travels!
Frienldy people
Dustin was very helpful. Got me in and out quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Very good service clean facilities very professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear everything was completed to your satisfaction, Jonathan! We look forward to seeing you again!
Great service
2013 Ford F-250. Oil changed in it. Service was fast and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're more than glad to have been of service, Gregory! Wishing you a great day until the next time we meet.
Great service
I always have a wonderful experience at Hixson Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our Staff works hard to go the extra-mile for our valued guests, Julia! Safe travels!
clean facilities
my experience was very good. the facilities were clean the serviceman very knowledgeablre
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, William! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!