Reviews
Write a reviewExcellent service
Everything was taken care of in a timely manner. The service was very good
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your comments keep us motivated and working hard for all our guests, Charlotte! We hope to be of service to you again! Take care!
Wendall Smith
Paint blemish on Explorer. Shop repaired it to original specs.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wendall, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Safe travels!
Great Service
Shortly after I purchased my car, I received a low tire pressure indicator, I went in on my lunch break and the guys were very friendly and efficient they had my tire repaired in 15 minutes
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr Dowden
I came in late and needed a oil change on my f250 and in less than 45 min they were done.Great job.Thanks Hixson Quicklane.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brady, your positive review means a lot to us and we?re happy we could help you! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
Great
Salesman, Steven jeansonne, was extremely helpful, even after my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Angela, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you. Safe travels!
Customer
I had a Ford product, Mercury Hybrid, Transmission went out, cost $8,000.00 to fix so I brought a Certified Used Ford Fusion, due to some other concerns I did not take enough time to come to my decision, so I missed a few things that should've been taken care of but wasn't, such as making sure the car was detailed, checking closely for scratches ( had a 1/4 inch dent top near passage door, and scratches on right bumper) and the tires ( one was 3/32 the others was 6/32), They did replace the tire and gave me some paint. I felt the 172 point check would've found these things and had them done before I picked up the car. Service at Hixon is good, folks are friendly. Would buy from them again, but be more cautious.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New f150
Great job made me feel like one of the family. They were very knowledgeable about all the options.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owner
The salesman was very knowledgeable and courteous. the finance person was hepfull and offered several options to me for the purchase of the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great car dealer service
I walked in there saw the Mazda I wanted and left with with nothing can be happier than you walking in and getting exactly what u wanted!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're always happy to help our customers at Hixson Autoplex. Don't hesitate to call us if you ever need anything.
Love my explorer xlt. And hixon. Really. Does have it. .
Went in for my edge oil change and my husband fell in love. With a blue jean explorer and we drove andwe drove her home........so easy so fast so simple. They mean what they say. (Hixon has it)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car