Hunt Ford Inc

I have never written a review before but my experience at Hunt Ford has changed that. If a ZERO rating were possible that would be how I would have rated my experience of trying to buy a car from this dealership today. After making an appointment and driving almost an hour to the dealership to test drive a 2021 Ford Explorer ST and telling the sales person and his sales manager that my intent was to finance the vehicle through my bank with a $25,000 downpayment there was no problem at that time. I inquired about the $1000 discount Ford was offering but was told it only applies if financed through Ford. I still decided to pay full sticker price for the vehicle. There was a problem with a small scratch on the rear bumper and was told that it would be fixed or replaced. So no problem so far. There was also a problem with my new iPhone 12 not working with the vehicles wireless charger but still not a deal breaker. I told the sales person and sales manager I would like to check out one other dealership and hopefully I would return to purchase the Explorer ST. After I left the dealership I decided to look no further and called to let them no my intention to buy from them. I asked for a purchase offer for my bank and was willing to give them a credit card payment as a good faith deposit and return in the morning to pick up the vehicle. So far so good. Then I got a call back from the sales person and he told me the dealerships owner said they would only sell me the vehicle if I financed through them. Bottom line they were very unprofessional. DO NOT waist your time with this dealership if you expect to be valued as a customer, treated with respect and honesty and you intend to finance through your bank.

They exchanged a engine for me.When it was returned the trans did shift correct.They said it was not their problem.I sent it to a garage and was told the new harness Hunt Ford installed was cut.I had that repaired and went on a 1600 mile trip.It shut down in Dallas tx and cost me a lot to bring it back to ky on a roll back.All and all i was out over $3000 plus what they charged to exchange the engine. I talked to Rick Hunt and was told he would not do any thing about it. Then i did some checking and there have been others to be screwed and not kissed by this dealership.I sold Fords for the dealerships in Nashville Tn in the 60's.I never saw anything to match this then.I guess it just a new breed of taking advanage of of your fellow man.This is my true story. You must make up your own mind and is it worth taking a change!...............