Reviews
Kerry Buick GMC
Service, as always, was prompt and courteous. Waiting room clean and service finished in time quoted. Price of oil change less than that of a quick lube.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pamela, thank you for your kind words. We feel our service department is what makes Kerry Ford Automall special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, James Ashurst - Sales Manager - jashurst@kerryford.com
Mr.Curt Williams was on it!!!!great service
Mr.Curt Williams took great care of me and made sure my truck got fixed in a timely manner.Great service and communication.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Guy, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Kerry Ford Automall and we look forward to your continued business! Best regards, James Ashurst - Sales Manager - jashurst@kerryford.com
Great service
The get it done attitude,but making sure the job is done right the first time.. Concern for customers. Good communication.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tom and thank you for this great review! We're very happy that our team was here to help you get the job done and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best regards, James Ashurst - Sales Manager - jashurst@kerryford.com
Great experience for recall work.
Service department was very clean and staff was very friendly. We were met outside and car was finished in about half the time estimated.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, David! We're glad to hear that our team was friendly and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Adam Hendrixson - Service Manager - adam@kerryford.com
Good service
Titus Stebbins was very polite & helpfull - I was at Kerry GMC/Buick. Took the time to explain the features
- Customer service 4.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your car Andrea! Titus is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best regards, James Ashurst - Sales Manager - jashurst@kerryford.com
clean areas and curtious people
Curtious and friendly service and information about the stuff getting done.waiting areas where in good condition and free coffee shop in the waiting area...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us! I am happy to hear that Kerry Ford was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our followers and likers. Best regards, Adam Hendrixson - Service Manager - adam@kerryford.com
Great service
Service was fast and associates were friendly. The customer lounge makes it convenient to grab a coffee and relax while you wait.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Heather. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and quick service to our guests. Please come see us for any future needs! Thanks again. Best regards, James Ashurst - Sales Manager - jashurst@kerryford.com
Quick service
The service was completed quickly. The clerk, admittedly new, needs to learn how the rewards program works. I had a few dollars available on my rewards card that could have been used to save money on the service.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Raymond, thank you for reviewing your service experience! We aim to provide time-efficient service for our guests and we are proud that this was received during your time spent with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Please keep us in mind for future needs and if you haven't already, follow us on Facebook for access to exclusive content! Best regards, James Ashurst - Sales Manager - jashurst@kerryford.com
Great service
The sales representative . He made all the difference . Very professional and not over barring . He knew what he was selling and answered all questions I had .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ronald, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! It's fantastic to know that our sales man made the difference in your car buying experience. We understand that buying a car is an important decision and we are honored that you chose Kerry Ford. Please feel free to contact us if you have any questions on your new purchase. Best regards, James Ashurst - Sales Manager - jashurst@kerryford.com
GREAT SERVICE
quick service and professionalism with good feedback and knowledgeable of issues. I will continue to return to this dealership for my services
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Trina! We're glad to hear that our team was friendly, professional, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Adam Hendrixson - Service Manager - adam@kerryford.com