Kerry Ford

Perfect customer service and quick turnaround time for my oil change. I would definitely come here again.

Truck looks nice. Stop ladder in lift gate doesn’t work properly. 50/50 satisfied

I was put off, lied to then told my issue(window) was not under warranty.

Dropped the truck off on a Friday. Service advisor called me on Monday to say they looked at it and it starts when they try and start it. Would like to keep a few days to look at it. Thursday rolls around and she says it won’t start and they need a starter….which I said was the problem from the start. Would call me Friday, never called. I stopped in Monday and it would be done Monday or latest Tuesday. I call Tuesday and new service advisor said she would check and call me back. 20 minutes later I stop in, advisor said was told they need snow plow to get my truck out of spot it was, that would take time. I had just driving by my truck, zero snow blocking it in. Service manager then gets involved, he goes and talks to tech. The truck was NOT snowed in, not had the tech attempted to start it he said. I advised the service manager either truck gets fixed today or I tow it out of there today. It has been there 11 days with nothing touched on it by now. 2 hours later a new starter was on it and running great. Not sure why people feel the need to lie, just be honest and work with customers.

I have been using Kerry Ford Quick Lane for over ten years. The service staff is very professional, courteous, and overall excellent service.

Dependable, appointment was on time, the work was completed as promised. No need for a return visit.

Came in for a oil change and my car was ready in less than a hour.

I went Kerry Oct 2022, I hit a curb, punch a hole in the left front tire of my 2022 Buick Concore GX. Kerry did not have a tire to replace it, could not find one in the whole system. I had to go to Tire Discounters on 747, they had one in stock that matched up. It cost me over 200 dollars. On January 5 I came in for 10,000 mile service. Oil change, filler,supposed to rotate the tires, they did not. There must have been pore communication between the service and the desk. I also was having trouble with the widows not going down. I was told at the desk I would have t bring it back , because they did not have a loaner. I took my car home, the windows were working again and they installed the part needed for the under seat heater. Nothing was said about this. ??????

Great service and friendly staff. Pleasure coming to this location. Always very quick and efficient.

Chris Bennington was very professional and courteous during our negotiations for a used car. Although I haven't purchased yet, I will definitely call Chris for a quote.