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Mathews Ford Marion

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (471 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (866) 946-3104 (866) 946-3104
Used (888) 289-4400 (888) 289-4400
Service (877) 517-0608 (877) 517-0608

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (471 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mathews Ford Marion from DealerRater.

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Sales person great heated seats remote put in fast a...

Sales person great heated seats remote put in fast a cracked my windshield on a service call the manager said he would get back with me about my windshield and never didDisappointment I wish he would get back with me 740225 1463 need something done

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It’s all about the people! The service n Knowledge of the...

It’s all about the people! The service n Knowledge of the car u drive They have it all @ my dealer ship. Thank u for bending here in Marion ohio

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All involved, the man who serviced my car, salesmen who...

All involved, the man who serviced my car, salesmen who offered me coffee, the gentleman who checked me in very friendly and knowledgeable. Service was quick and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome customer service! Great staff they helped us get...

Awesome customer service! Great staff they helped us get our car back in no time! While I was there they even helped me get a rental car and transportation to the rental store! Will use them again if needed! Thanks so much! Jennifer Rice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They are always very helpful and do fast and great work...

They are always very helpful and do fast and great work when I bring my car in for service. They go out of their way to make sure each visit is a good one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Josh in service department is excellent. He’s checking...

Josh in service department is excellent. He’s checking on a recall where top rail flew off and I purchased a new on before recall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The salesman we talked to was very helpful. He had all...

The salesman we talked to was very helpful. He had all the paperwork ready for us when we got to the dealership. Everything went smoothly and took less time than I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Zach, was absolutely amazing. Such a huge help! He was...

Zach, was absolutely amazing. Such a huge help! He was very understanding and polite. He answered all my questions I had. Guided me in the right direction. Thanks to him I will continue to shop at Mathews! He made my first experience great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Courteous staff. Quick process. Safely able to enter the...

Courteous staff. Quick process. Safely able to enter the reception area and speak to staff about the reason for service and the repairs necessary to get my vehicle back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Most of the employee's were amazing, jerard or Jeremy was...

Most of the employee's were amazing, jerard or Jeremy was the only rude one. He scheduled my appointment. But the rest of the service dept was extremely helpful and nice. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.