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Mathews Ford Marion

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (471 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (866) 946-3104 (866) 946-3104
Used (888) 289-4400 (888) 289-4400
Service (877) 517-0608 (877) 517-0608

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (471 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mathews Ford Marion from DealerRater.

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Liked what they did. Good service and were professional....

Liked what they did. Good service and were professional. Cost was reasonable. Will go there again. Good and clean. Will recommend to others Yada yada

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Won't work with anyone but Jim Woodson and Jeromy Hizor...

Won't work with anyone but Jim Woodson and Jeromy Hizor ,great service.You cant beat tech's Duane Williams and Tim Flinchbal for quality work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy and painless process getting my car repaired!...

Easy and painless process getting my car repaired! Excellent work and truly eased my mind. I would recommend this body shop to anyone that needs repair work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They always go far and beyond the call of normal...

They always go far and beyond the call of normal expectations for me. I have several vehicles that I purchased from them. They have always treated me like a welcomed member of their family. From Thurman Mathews on down. All the Sales staff, and the service department, and all the rest very friendly and helpful. They treat me Great Always!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I dont think it is fair that i was charge 148. Dollars...

I dont think it is fair that i was charge 148. Dollars for something that ig was your fault that a wire was lose Jeremy Service Marg

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service and warranty issue

As always I experienced top notch customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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From the salesman Mark Warner to the two guys that...

From the salesman Mark Warner to the two guys that delivered my Ford truck everyone was curtious and professional. I have no complaints at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service was able to schedule me within the week for...

Service was able to schedule me within the week for repairs & maintenance. I was kept informed and provided a Lincoln loaner vehicle. Cost was within estimate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service department. Really appreciate the personal...

Great service department. Really appreciate the personal touch of the technician going to the lounge area to discuss vehicle concerns. Definitely will be back for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Matthews Ford Marion, OH

Matthews Ford is a Fine Dealership with Excellent service. I have purchased cars and had all service done at this dealership since 2006 and have never had an issue with purchasing a vehicle or service. The staff is polite and friendly and ALWAYS tells you how much they appreciate your business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

David, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!