Reviews
Write a reviewThis is my first long distance online car buying experience through a dealer. Scary stuff - or so I thought. When I contacted Parkway Ford (~200 miles from my home) about a used truck (scarier yet) they were advertising I was lucky to have Cameron Gilbert as my salesperson. He was there from start to finish, always promptly answering my questions, including the truck's previous history, its sales price, extra costs and financing details. This particular truck had no online photos and Cameron texted me many photos detailing the inside, outside and underside of the truck plus a video so that I could get a good idea of what I was purchasing sight unseen. I think the things that made this such a great first-time experience was Cameron's good natured and prompt answers to ALL my questions and concerns, the reasonable pricing with no haggling, no pressure to purchase the extras, and the offer to deliver the vehicle to my home. This was the best car buying experience ever!! No stress, no headaches. Thanks to Cameron and those who helped make this deal happen. My truck showed up beautifully detailed, with no untoward surprises. I couldn't be happier. I would definitely recommend Parkway Ford to others.
This is my first long distance online car buying experience through a dealer. Scary stuff - or so I thought. When I contacted Parkway Ford (~200 miles from my home) about a used truck (scarier yet) they were advertising I was lucky to have Cameron Gilbert as my salesperson. He was there from start to finish, always promptly answering my questions, including the truck's previous history, its sales price, extra costs and financing details. This particular truck had no online photos and Cameron texted me many photos detailing the inside, outside and underside of the truck plus a video so that I could get a good idea of what I was purchasing sight unseen. I think the things that made this such a great first-time experience was Cameron's good natured and prompt answers to ALL my questions and concerns, the reasonable pricing with no haggling, no pressure to purchase the extras, and the offer to deliver the vehicle to my home. This was the best car buying experience ever!! No stress, no headaches. Thanks to Cameron and those who helped make this deal happen. My truck showed up beautifully detailed, with no untoward surprises. I couldn't be happier. I would definitely recommend Parkway Ford to others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
GM and thank you for giving us a 5-srat review. I am happy that you had a wonderful experience with Cameron and Parkway. We strive daily to exceed our customers expectation's. Thanks again, we appreciate your business! Jerry
Brady was awesome to work with and he made the buying experience easy. I can’t say enough about Parkway Ford and its outstanding staff!
Brady was awesome to work with and he made the buying experience easy. I can’t say enough about Parkway Ford and its outstanding staff!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time for giving us a 5-star review. This means a lot to us and we appreciate your business. Thanks again and looking forward to seeing you soon.
Roy's did a real good job showing us around and letting us test drive what we want!
Roy's did a real good job showing us around and letting us test drive what we want!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!
First service of new bronco; scheduled on line and was quickly serviced...need better coffee!
First service of new bronco; scheduled on line and was quickly serviced...need better coffee!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback on the service on your bronco and also thank you for the feedback on our coffee. I will mention that to leadership.
My car has had grease on the steering wheel and driver's seat. After getting my oil changed they don't wash my car like they have before! I drive almost an hour to get my oil changed! Customer service could be better! No one appreciates getting oil on their clothing.
My car has had grease on the steering wheel and driver's seat. After getting my oil changed they don't wash my car like they have before! I drive almost an hour to get my oil changed! Customer service could be better! No one appreciates getting oil on their clothing.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
We regret to hear of your experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (330) 343-6681 so we can work towards a resolution.
Friendly with knowledge of what they are selling. All in all a good experience and i would come back again. Glad i stopped to look around and found what i was looking for. Excellent folks !
Friendly with knowledge of what they are selling. All in all a good experience and i would come back again. Glad i stopped to look around and found what i was looking for. Excellent folks !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!
I would recommend this dealership to anyone. Blake was great he got us approved when noone else could
I would recommend this dealership to anyone. Blake was great he got us approved when noone else could
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!
Josiah, Tina and Trevor are all 3 an asset to Parkway Ford Lincoln. It was a great experience purchasing, financing and the main reason we bought here is the service department!
Josiah, Tina and Trevor are all 3 an asset to Parkway Ford Lincoln. It was a great experience purchasing, financing and the main reason we bought here is the service department!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback on Josiah, Tina, Trevor, and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!
Recently purchased vehicle in for service for 2nd time in month. Service does not perform well nor communicate with their customers. They also push off warranty work as it brings no revenue for the business.
Recently purchased vehicle in for service for 2nd time in month. Service does not perform well nor communicate with their customers. They also push off warranty work as it brings no revenue for the business.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We regret to hear of your experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (330) 343-6681 so we can work towards a resolution.
Scheduled appointment was on time,work performed professionally. Found problem with battery and was able to purchase and install new one.
Scheduled appointment was on time,work performed professionally. Found problem with battery and was able to purchase and install new one.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback on our service team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for next service, please give call us at 330-343-6681. Have a great day!