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Permian Ford

(195 reviews)

Reviews

(195 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Customer

Service department personnel were very courteous and it was evident they are concerned about the customers' time and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great facility

The staff was very helpful. We were very pleased with the service we received. We purchased a 2015 F 150 FX4, XLT.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words and review, Ronald. We always strive to provide personable and excellent customer service. Thank you again for the review!

staff committed to customer satisfaction

I purchased my 2010 Toyota Venza at Permian Ford and have been extremely satisfied with the product as well as the service. The staff have all been very friendly, courteous, and professional. Everyone appears to be customer oriented and have a strong objective to make sure the customer is taken care of and totally satisfied. Also, have very good coffee and wonderful cookies to eat in a nice waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I had the best service. Sonny was very courteous and ready to take care of my toyota needs. The gentleman that drove me back was so nice. Thank you Permian toyota for your great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks, Anna! We're happy to help however possible. If you ever need any help, please give us a call!

BEST PLACE TO BUY A VEHICLE!!!

GREAT EXPERIENCE! SALES STAFF IS FRIENDLY, BEST PRICES IN THE AREA!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I Love Permian Ford

Michael Nance was really nice. He made sure I was satisfied and even made me coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are ecstatic with your strong recommendation of our location, Nelda. Hope you're enjoying your vehicle, and as always, drive safe!

Great Maintenance Program!

I've always appreciated Sonny Simpson, and now Michael Nance. I don't always get to meet the technicians, but trust them to do a good job on the maintenance of my lease Prius V :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your positive review, Renee. We always strive to provide excellent service with a professional and caring staff here at our location. Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!

Ms Pons

I have a Lexus that Permian Ford always services. I am veery happy with quality of service that I receive there. I also feel that I receive a good value for my money. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Darrin Opaitz

Danny Fierro is a fantastic salesman, he is very professional, and quick to close the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

They did what the promised to do and did it efficiently.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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