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Reviews
I can not thank enough everyone at prosper ford for the
I can not thank enough everyone at prosper ford for the help they did for us to get in new f150 lightning very courteous friendly and professional thank you Edwin and the whole sales and finance team
I can not thank enough everyone at prosper ford for the
I can not thank enough everyone at prosper ford for the help they did for us to get in new f150 lightning very courteous friendly and professional thank you Edwin and the whole sales and finance team
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
An awesome experience working with Ty, he answered all of
An awesome experience working with Ty, he answered all of our questions and made the car buying experience tolerable. Would look to work with him again!
An awesome experience working with Ty, he answered all of
An awesome experience working with Ty, he answered all of our questions and made the car buying experience tolerable. Would look to work with him again!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Your positive experience working with our team member brings us great joy. We understand how important it is to have someone who takes the time to address all your questions and concerns during the vehicle purchasing process. Making this experience manageable and positive for our customers is exactly what we strive for every day. Your feedback about having knowledgeable staff who create a comfortable environment means so much to us. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Had a great experience with Farris very professional and
Had a great experience with Farris very professional and made it a very easy process.
Had a great experience with Farris very professional and
Had a great experience with Farris very professional and made it a very easy process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to hear about your wonderful experience with our team. Your feedback about the professional service and smooth process truly means a lot to us at Prosper Ford. We work hard to make every visit as seamless as possible for our customers, and it sounds like we achieved that goal for you. Thank you for taking the time to share your positive experience with us.
Great experience with Ty.
Great experience with Ty. Super chill, no pressure, easy to work with, and made the whole process easy. Highly recommend.
Great experience with Ty.
Great experience with Ty. Super chill, no pressure, easy to work with, and made the whole process easy. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience with us. We're delighted to hear that your visit was relaxed and straightforward from start to finish. It's fantastic that you found the process so smooth and stress-free. Your recommendation truly means the world to us at Prosper Ford, and we appreciate you taking the time to share your positive feedback.
Very professional atmosphere, easy process and easy to
Very professional atmosphere, easy process and easy to work with. I was in and out in about 2 hours, with my new car.
Very professional atmosphere, easy process and easy to
Very professional atmosphere, easy process and easy to work with. I was in and out in about 2 hours, with my new car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear about your wonderful experience with us. Your feedback about our professional atmosphere and streamlined process truly means a lot to our team. We understand how valuable your time is, and we're delighted that we could make your car buying journey both efficient and enjoyable. Getting you behind the wheel of your new vehicle in just two hours while maintaining a smooth experience is exactly what we strive for. Thank you for choosing Prosper Ford and for sharing your positive experience with others.
Alec was an absolute pleasure to work with, patient,
Alec was an absolute pleasure to work with, patient, attentive, and helpful through my car buying process. I would absolutely recommend him and Prosper Ford for your next car!
Alec was an absolute pleasure to work with, patient,
Alec was an absolute pleasure to work with, patient, attentive, and helpful through my car buying process. I would absolutely recommend him and Prosper Ford for your next car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We deeply cherish your wonderful feedback about your car buying experience with us. It's fantastic to hear that Alec provided such patient and attentive service throughout your purchase journey. We're delighted that his helpful approach made the process smooth and enjoyable for you. Your recommendation of both Alec and Prosper Ford means the world to us, and we're thrilled that we could exceed your expectations. Thank you for choosing us for your automotive needs.
Quickest car deal I ever made.
Quickest car deal I ever made. David, Alejandro, and Jerry, were very helpful and easy to get along with. No high-pressure sales.
Quickest car deal I ever made.
Quickest car deal I ever made. David, Alejandro, and Jerry, were very helpful and easy to get along with. No high-pressure sales.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear about your efficient experience with us. It sounds like the process moved along smoothly and quickly for you, which is exactly what we strive for. We're glad that David, Alejandro, and Jerry made such a positive impression with their helpful approach and relaxed style. Creating a comfortable environment where customers feel at ease is important to us at Prosper Ford. Thank you for taking the time to share your experience with others.
They were great to work with.
They were great to work with. Very responsive. They delivered our vehicle and everything is great. They even sent us a video of the vehicle before we bought it
They were great to work with.
They were great to work with. Very responsive. They delivered our vehicle and everything is great. They even sent us a video of the vehicle before we bought it
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are elated to hear about your wonderful experience with our team! Your feedback about our responsiveness and service means so much to us. We're thrilled that the vehicle delivery process went smoothly and that you appreciated receiving the video preview before your purchase. It's fantastic to know that everything has been working out perfectly with your new vehicle. Thank you for taking the time to share your positive experience!
Made a inquiry about a truck at their dealership.
Made a inquiry about a truck at their dealership. Found out later that day i was not going to be able to afford the vehicle. Since then, i got multiple calls from tthem trying to get me in to purchase a vehicle even after i said multiple times that i would not be buying anything. Had to get rude with their sales managers to make them understand i do not want any more calls. 0 stars, will not do business with. Will recommend others to find a different dealership that isn't so pushy.
Made a inquiry about a truck at their dealership.
Made a inquiry about a truck at their dealership. Found out later that day i was not going to be able to afford the vehicle. Since then, i got multiple calls from tthem trying to get me in to purchase a vehicle even after i said multiple times that i would not be buying anything. Had to get rude with their sales managers to make them understand i do not want any more calls. 0 stars, will not do business with. Will recommend others to find a different dealership that isn't so pushy.
- Customer service —
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We value your input and understand your frustration. Your feedback helps us identify areas where we can work to improve our communication processes. We take situations like this seriously as they do not reflect the respectful service we strive to deliver. To discuss this matter further, please contact our Customer Service at customerservice@prosperford.com so we can address your concerns directly.
We knew our Kelly Blue Book values, and we were ready to
We knew our Kelly Blue Book values, and we were ready to make a deal that day, but after a few minutes of trying to negotiate in good faith with Ali, our trust in Prosper Ford was quickly eroded. He would only offer us significantly below KBB for our trade and the purchase was mid to high KBB. When we raised questions, we were met with accusations, high pressure, and deceit. Ali provided the worst experience we have had at a dealership and because of that, we will not be purchasing a vehicle at Prosper Ford, now or in the future.
We knew our Kelly Blue Book values, and we were ready to
We knew our Kelly Blue Book values, and we were ready to make a deal that day, but after a few minutes of trying to negotiate in good faith with Ali, our trust in Prosper Ford was quickly eroded. He would only offer us significantly below KBB for our trade and the purchase was mid to high KBB. When we raised questions, we were met with accusations, high pressure, and deceit. Ali provided the worst experience we have had at a dealership and because of that, we will not be purchasing a vehicle at Prosper Ford, now or in the future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry to hear that you feel this way about your recent visit. We take concerns about high-pressure tactics and trust very seriously, as building genuine relationships with our customers is fundamental to who we are. Your feedback helps us improve our processes and ensure all customers receive the professional service they deserve. We would appreciate the opportunity to discuss this matter further - please contact our Customer Service at customerservice@prosperford.com so we can address your concerns directly.