Reviews
A pleasure to do business with. Work performed on time and within budget. Staff kind and courteous.
A pleasure to do business with. Work performed on time and within budget. Staff kind and courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Total disappointment; no effort to truly diagnose the root cause of the issue. It was the equivalent of coming in with a flat tire and they add air with no repair….”if it happens again, just bring it back”.
Total disappointment; no effort to truly diagnose the root cause of the issue. It was the equivalent of coming in with a flat tire and they add air with no repair….”if it happens again, just bring it back”.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
The employees were wonderful and very helpful. I will definitely come back if I’m in the need for an other car
The employees were wonderful and very helpful. I will definitely come back if I’m in the need for an other car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Keeps you informed of any other concerns with your vehicle. Always very polite and addressing your questions and concerns.
Keeps you informed of any other concerns with your vehicle. Always very polite and addressing your questions and concerns.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Happy with service will be back again that's all I have to say good bye
Happy with service will be back again that's all I have to say good bye
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
I called Richardson after my local dealer told me it would be at least three weeks for a recall fix, they got me in just a few days and took care of my recall
I called Richardson after my local dealer told me it would be at least three weeks for a recall fix, they got me in just a few days and took care of my recall
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I called this dealership for a recall fix and was taken in just a few days and issue resolved. I tried a local dealer to me and was told it would be 3 or more weeks. Richardson was amazing. Always kind and helpful
I called this dealership for a recall fix and was taken in just a few days and issue resolved. I tried a local dealer to me and was told it would be 3 or more weeks. Richardson was amazing. Always kind and helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership is wonderful I've never had a bad experience with any business I've done with them. My husband and I have purchased 4 trucks from them.
This dealership is wonderful I've never had a bad experience with any business I've done with them. My husband and I have purchased 4 trucks from them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had a 2 o’clock appointment. An oil change and tire rotation should not take 2 hours to complete. I did not leave the dealership until after 4 o’clock.
Had a 2 o’clock appointment. An oil change and tire rotation should not take 2 hours to complete. I did not leave the dealership until after 4 o’clock.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Richardson never disappoints.... Paul and Aaron are AWESOME! This wasn't our first purchase, plus we have referred many. Thanks so much for making this process great! The next question asked what we purchased... Definitely not a Ford, it is a Jeep Grand Cherokee.... I couldn't get it to give me any other option!!
Richardson never disappoints.... Paul and Aaron are AWESOME! This wasn't our first purchase, plus we have referred many. Thanks so much for making this process great! The next question asked what we purchased... Definitely not a Ford, it is a Jeep Grand Cherokee.... I couldn't get it to give me any other option!!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car