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Rochester Audi

(7 reviews)
Visit Rochester Audi
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

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Used (877) 820-1180 (877) 820-1180
Service (877) 820-4919 (877) 820-4919

Inventory

See all 41 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2025.
At Audi Rochester, we pride ourselves on being the best when it comes to customer service, a great customer experience and competitive prices. Our commitment to excellence is clear from the moment you step onto our lot. From sales to finance to service, our staff is committed to giving you a better dealership experience than you ever thought possible.
Welcome to Rochester Audi!

Service center

Phone number (877) 820-4919

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rochester Audi from DealerRater.

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Joshua in service always looks out for the customer and is sure to give options and opinions rather than force any one decision upon you. Clearly knowledgeable and caring about his customers.

Joshua in service always looks out for the customer and is sure to give options and opinions rather than force any one decision upon you. Clearly knowledgeable and caring about his customers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Justin, thank you for sharing your feedback about Joshua and our team! We look forward to working with you again at Audi Rochester.

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Considerate, excellent service, and solved the problem. Scott, in service, was knowledgeable, efficient, and helpful.

Considerate, excellent service, and solved the problem. Scott, in service, was knowledgeable, efficient, and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about Scott and the team! It means a lot to hear you're satisfied. We hope to welcome you back to Audi Rochester down the road!

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Very professional and excellent service! I would recommend purchasing a vehicle here at Park Place. Thanks

Very professional and excellent service! I would recommend purchasing a vehicle here at Park Place. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We are so pleased that you had a great experience with our team. We look forward to seeing you at Audi Rochester again!

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I bought our Audi Q5 up in the Minneapolis area. I live in Iowa. We had a situation that had to be fixed under warranty. I’ve never had better service than I have with the Audi dealership in Rochester. They responded immediately and they had the car towed and I had a beautiful loaner car. They are very attentive and kept us appraised throughout the whole process. I will definitely buy my next Audi from the folks at Rochester Audi.

I bought our Audi Q5 up in the Minneapolis area. I live in Iowa. We had a situation that had to be fixed under warranty. I’ve never had better service than I have with the Audi dealership in Rochester. They responded immediately and they had the car towed and I had a beautiful loaner car. They are very attentive and kept us appraised throughout the whole process. I will definitely buy my next Audi from the folks at Rochester Audi.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Brian! We're so glad we could assist you smoothly and efficiently. We look forward to serving you again at Audi Rochester.

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Everyone was extremely helpful. The service went quickly and my problems were solved on the same day.

Everyone was extremely helpful. The service went quickly and my problems were solved on the same day.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Pete, it always makes our day to hear that we've taken such good care of our customers! Thanks for choosing Audi Rochester and for sharing your feedback about the team. See you again next time!

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Fast, honest and efficient. I will always have my work done at Rochester Park Place

Fast, honest and efficient. I will always have my work done at Rochester Park Place

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Audi Rochester Team

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The service was fast, professional, and hassle -free. Really appreciate how they stand behind their work and take care of their customers. Highly recommended!

The service was fast, professional, and hassle -free. Really appreciate how they stand behind their work and take care of their customers. Highly recommended!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sun, thank you for the review! We are thrilled to hear that you had a fast, professional, and hassle-free experience with our team. We appreciate your support and hope to see you again at Audi Rochester!

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