Reviews
Joshua was easy to talk to went out of his way to a headlight issue.
Joshua was easy to talk to went out of his way to a headlight issue.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Jim, thank you for the great review. It's fantastic to hear you were in stellar hands with Joshua. We look forward to seeing you again at Audi Rochester!
Customer service was Fantastic I drive way out of my way to come go there !
Customer service was Fantastic I drive way out of my way to come go there !
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi arayscherer, thank you so much for the 5-star review! We are thrilled to hear that you experienced fantastic customer service and we truly appreciate you making the extra effort to drive out to see us at Audi Rochester. We look forward to serving you again soon!
Park Place Audi in Rochester, MN has always offered high quality service through their professional, friendly staff.
Park Place Audi in Rochester, MN has always offered high quality service through their professional, friendly staff.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us! We are honored to have your support and we look forward to serving you in the future here at Audi Rochester, Robert.
It's easy to work with, fantastic audi mechanic., will definitely frequent this business again
It's easy to work with, fantastic audi mechanic., will definitely frequent this business again
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- 5.0
- Does recommend this dealer
- Came in for service or repair
There is nothing better than a great review. Thanks for giving Audi Rochester your business!
I took my 2021 Audi with 47,000 miles for its yearly oil change and maintenance check. My service advisor recommended that I do the 60k/6yr maintenance, for about $1,000. I did not believe the car needed those items yet and they would be better suited to do next year. I just wanted the oil change and maintenance check, which I got for $388. The service took 75 minutes, I thought it was too expensive , and too slow for the amount of work done. The windshield was dirty after the complementary car wash.
I took my 2021 Audi with 47,000 miles for its yearly oil change and maintenance check. My service advisor recommended that I do the 60k/6yr maintenance, for about $1,000. I did not believe the car needed those items yet and they would be better suited to do next year. I just wanted the oil change and maintenance check, which I got for $388. The service took 75 minutes, I thought it was too expensive , and too slow for the amount of work done. The windshield was dirty after the complementary car wash.
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- 3.0
- Does recommend this dealer
- Came in for service or repair
I'm grateful for your feedback and glad we could assist with your windshield and oil problems. We're reviewing this situation further to ensure the quality of service meets expectations. If you have any additional questions, please feel free to call me. Thank you, Scott Colaw - Service Manager - 507-650-8955
Joshua in service always looks out for the customer and is sure to give options and opinions rather than force any one decision upon you. Clearly knowledgeable and caring about his customers.
Joshua in service always looks out for the customer and is sure to give options and opinions rather than force any one decision upon you. Clearly knowledgeable and caring about his customers.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Justin, thank you for sharing your feedback about Joshua and our team! We look forward to working with you again at Audi Rochester.
Considerate, excellent service, and solved the problem. Scott, in service, was knowledgeable, efficient, and helpful.
Considerate, excellent service, and solved the problem. Scott, in service, was knowledgeable, efficient, and helpful.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about Scott and the team! It means a lot to hear you're satisfied. We hope to welcome you back to Audi Rochester down the road!
Very professional and excellent service! I would recommend purchasing a vehicle here at Park Place. Thanks
Very professional and excellent service! I would recommend purchasing a vehicle here at Park Place. Thanks
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We are so pleased that you had a great experience with our team. We look forward to seeing you at Audi Rochester again!
I bought our Audi Q5 up in the Minneapolis area. I live in Iowa. We had a situation that had to be fixed under warranty. I’ve never had better service than I have with the Audi dealership in Rochester. They responded immediately and they had the car towed and I had a beautiful loaner car. They are very attentive and kept us appraised throughout the whole process. I will definitely buy my next Audi from the folks at Rochester Audi.
I bought our Audi Q5 up in the Minneapolis area. I live in Iowa. We had a situation that had to be fixed under warranty. I’ve never had better service than I have with the Audi dealership in Rochester. They responded immediately and they had the car towed and I had a beautiful loaner car. They are very attentive and kept us appraised throughout the whole process. I will definitely buy my next Audi from the folks at Rochester Audi.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Brian! We're so glad we could assist you smoothly and efficiently. We look forward to serving you again at Audi Rochester.
Everyone was extremely helpful. The service went quickly and my problems were solved on the same day.
Everyone was extremely helpful. The service went quickly and my problems were solved on the same day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Pete, it always makes our day to hear that we've taken such good care of our customers! Thanks for choosing Audi Rochester and for sharing your feedback about the team. See you again next time!