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State College Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (93 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (93 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ford Owner

I really like how your service and scheduling is simple and direct.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Friendly, efficient personnel. Bought my 1998 Ford Explorer new at this business & they have been servicing it since then.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Russell and Lorrie Price

John Morris and his staff are all awesome to work with. My husband and I are always pleased with everything. In fact we took our 2012 f250 in for inspection and ended up trading the 250 in on a new four door 250 and our 2001 ford ranger in on a 2014 ford focus. Every one at State College ford is awesome. Thanks to all. Many thanks to you John for always treating us like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mismatched tires on used 2013 Ford Escape

We were able to compromise on a shared solution to my "tire" problem.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mismatched tires on used 2013 Escape

We were able to compromise on a shared solution to my "tire" problem.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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customer

The staff went beyond hat was required of them by removing the base of a car seat I had in the car. It was very difficult but they didn't give up!! It was greatly appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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208,000 mile checkup

Everyone was extremely friendly and helpful. Chris took care of my requests and answered my questions when I called and came to the desk. Happy with my car and the maintenance service I get at State College Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Repair and inspection

Good service, staff was very professional and showed concern for my safety.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford Service Experience

The Service Department people are always very friendly. I always appreciate the detailed explanations of my service appointments. I own a Ford Escape and I only have it serviced at State College Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Maintenance and 15000 mile inspection

Ford Escape 2014 Service was performed at the time scheduled and was efficiently accomplished.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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