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Stuart Powell Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (230 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (230 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New truck purchase

We have purchased several vehicles in the past from Stuart Powell Ford and have never been disappointed in the sales or service. Our most recent purchase did not disappoint. Knowing what we wanted, we contacted the dealer prior to coming in. Regina Kuchenbrod took our call and was fantastic, answering questions in advance of our actual visit. Upon arrival to the dealership we were met by Regina. Regina took us through the buying process painlessly, never pressuring or pushing us to purchase options we did not want (reasons we have walked away from a dealership in the past). By the time the papers were signed and the keys became ours we felt as if we had been lifelong friends. Upon inquiring about some accessories for our new purchase, Regina introduced us to Janice Albright. Once again Janice answered our questions, helped us make accessory decisions and never once did we feel pressured to purchase. I would recommend the Stuart Powell dealership to anyone looking for a new (or used) car or truck! When you get there ask for Regina and for your accessories talk with Janice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for this wonderful, and detailed, review! We sure appreciate your repeat business, and we look forward to being of help for any future needs you might have, and certainly welcome any friends or family members you'd like to send our way.

My new Ford F150

Worked with Ben Johnson. He stayed overtime after the dealership closed to make sure I got the truck I wanted. The wold thing was easy, quick and painless. Some dealerships keep you forever trying to upsell you. Not these guys. They listened. They treated me how I wanted to be treated. I highly recommend Stuart Powell to anyone looking for a good deal and a great experience. Only way to make it better...free bee and bacon wrapped chicken wings

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We sure appreciate you taking the time to share this great review of your experience with us! Thanks for those recommendations, and keep in touch with us about anything else you need. Yes, we DO need to look at those bacon-wrapped chicken wings!

Best Experience I've Had Buying a Car

Ultimately was looking to buy a used truck and/or midsize suv. Went looking at Ford Edge first, but found the truck I was looking for first. Low miles, 3 years old, met all the criteria. When I first arrived Regina came out to greet us, and when we said we were just looking around she let us look at our own leisure, no pressure, no hovering, but quickly answered all questions we had. When we were ready to buy, (cash sale) she let us know about all the extra things, like Resistol coating coverage, extra coverage for warranty, explained the current warranty status and that it was Ford Certified but excepted a polite no for the features we were not interested in and did not push them as many past car buying experiences have done. This felt like the most painless buying experience I have ever had, and I have purchased 5 vehicles over the years. Would definitely recommend Regina and the dealership to others. VERY PLEASED!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are thrilled to hear how well your experience went with us at Stuart Powell! Thank you for taking the time to share this fantastic review, and we look forward to working with you again when the needs arise. Also, send us any friends or family members you'd like so we can help them also be VERY PLEASED customers! Thanks so much for your business!

Found the perfect used car for our family!

Ben Johnson was a very helpful salesperson. I contacted him through this website and was contacted almost immediately. He kept me updated on the status of the vehicle I was interested in and on the day of purchase had the car ready for us to test drive and didn't pressure us into the purchase. I felt comfortable with the deal we were able to work out and I am very pleased with the car itself. I would highly recommend Stuart Powell in Danville, definitely worth the drive we made from Louisville!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for this wonderful review, Maggie! We appreciate your trust and patronage, and look forward to helping any friends or family members you send over our way!

from mom's perspective

This past Saturday my little family arrived at the dealership knowing exactly which car we wanted to look at (because we picked it straight from the website.)We pulled straight up to it and a few minutes later met Regina, our sales rep. I think she could tell we were kind of on a mission. This is where I became impressed as a mom. Regina offered to watch our daughter while we took the car on a test drive. When we got back. They had been drawing together and having a good time. While my husband and Regina talked out the deal, my daughter got to play in their play room while I rested with a cup of coffee. A few times my wild four year old went running through the halls and the entire team didn't know we were strangers sometimes even stopping to play with and tease my girl. I know this doesn't talk much about the deal itself (and my husband will leave a review about the transit connect if you are wondering) But I think it is a huge kindness that this company is so accommodating to families. Not to mention Regina was amazing with our daughter, even giving her crackers when she got cranky. Overall we got the deal we wanted and actually had fun, even with a wild four year old in tow. Thank you Regina! We'll be seeing you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We sure appreciate your business AND for sharing this tremendous review of your experience with us! We love making our dealership a comfortable place for the whole family, and are glad your time with us was so good! We hope you enjoy your Transit Connect - including for your camping trips! Thank you for your trust!

Happy customer

I will start by saying I am 57 years old so you can believe I have purchased many cars in my life. This was hands down the best car buying experience I have ever had. I thought it would be hard being that I was from out of state, buying for my son. Regina Kuchenbrod went above and beyond to find us the right car at the right price. When we walked in she made us feel like family. She was as excited as we were when we got the approval on the loan. Genualy exited. I also want to mention Chris Miller and John Tyler who went the extra mile to get my son in his new car. These people have to be the best team anyone could have ever hand pick to make the best buying experiance you will ever have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kevin, we sure do appreciate your patronage, and for this wonderful review of your experience with us! We love helping our customers, and love reading about your experience during which we did that so well. Thank you, and we hope your son enjoys his vehicle!

Super friendly!

I met with Kay and she's very friendly amd answered any questions I had about getting a vehicle. She made the process much more easier than I ever expected. It's a great place to go whether you're getting a new car or a used one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kristen, we appreciate you sharing this wonderful review! Thanks for your business, and we look forward to helping you with any other auto needs you have.

Great Service - Great Service Managers

I had a warning light come on Saturday morning - electrical. I called and spoke to Lee from Service. He told me what he thought it was. Told me to drive it in. It was the alternator. They replaced it for me while I waited on a Saturday morning. Unbelievable. I had the battery replaced while they had it. They are the best at service. Can't thank Lee enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thomas, we sure appreciate your review, and we were able to be of help to you! Please keep in touch about any other auto needs you have. Thank you for your trust!

2016 Tahoe

Everyone was so helpful and friendly. Our sales person, Regina Kuchenbrod, went above and beyond being kind and courteous and informative. No high pressure just the facts and on a Saturday too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Linda, thank you so much for this great review of your experience here with Regina and our staff! We appreciate your business and trust!

Why ever go anywhere else for a car?

My family has purchased our last 5 cars from Stuart Powell. what struck us most about them, is that whether you are a first time buyer or longer term customer, you are treated like family. Our go-to sales-person is Roger Keck and he is tremendous. Roger is extremely knowledgeable and genuinely wants to help. The same is true of everyone we've worked with whether it involves purchasing a new car, regular maintenance, or the body shop. Working Stuart Powell makes car buying an enjoyable process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow, we sure appreciate this wonderful review of your experiences with us! Thank you for your business and trust, and we look forward to helping any friends and family members you send our way.