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Valenti Ford, Inc.

(37 reviews)
Visit Valenti Ford, Inc.
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed

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New (888) 870-8188 (888) 870-8188
Used (866) 949-2337 (866) 949-2337
Service (855) 893-6741 (855) 893-6741

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since February 2024.

Service center

Phone number (855) 893-6741

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

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Reviews

(37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Valenti Ford, Inc. from DealerRater.

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The Joel, Jim, and Doug went out of their way to make the purchasing experience stress free. I would recommend them highly

The Joel, Jim, and Doug went out of their way to make the purchasing experience stress free. I would recommend them highly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Tried to buy a used F150 from Valenti Ford located in Connecticut, I am located in Pennsylvania, the internet sales manager told me they don’t discount for out of state customers. The only way I could get a discount was if I lived in Connecticut or Rhode Island, I guess all their customers are not created equal! This was all after he asked me to make an offer on the truck. I was actually beside myself that a dealer would make such a claim, I’m actually glad I didn’t give them my business after hearing that statement. Good luck if you’re an out of state buyer at Valenti Ford.

Tried to buy a used F150 from Valenti Ford located in Connecticut, I am located in Pennsylvania, the internet sales manager told me they don’t discount for out of state customers. The only way I could get a discount was if I lived in Connecticut or Rhode Island, I guess all their customers are not created equal! This was all after he asked me to make an offer on the truck. I was actually beside myself that a dealer would make such a claim, I’m actually glad I didn’t give them my business after hearing that statement. Good luck if you’re an out of state buyer at Valenti Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Elisa and Tim at Valenti Ford in Mystic were absolutely exceptional in helping with the purchase of our new vehicle!

Elisa and Tim at Valenti Ford in Mystic were absolutely exceptional in helping with the purchase of our new vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Rarely does one have a purchase experience worthy of taking the time to write about. My purchase of a 2023 Ford XLT Maverick on 03/18/25 is one that does and it is all because of the exceptional sales person that I dealt with. Elisa at Valenti Ford of Mystic,CT.

Rarely does one have a purchase experience worthy of taking the time to write about. My purchase of a 2023 Ford XLT Maverick on 03/18/25 is one that does and it is all because of the exceptional sales person that I dealt with. Elisa at Valenti Ford of Mystic,CT.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I had a great experience with Elisa, Joel and Ed at Valenti’s. They had the used F150 I wanted and they were easy to work with to make it happen with a fair deal. Truck seems brand new.

I had a great experience with Elisa, Joel and Ed at Valenti’s. They had the used F150 I wanted and they were easy to work with to make it happen with a fair deal. Truck seems brand new.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great selection and no pressure sales who take the time with you. Smooth and easy transaction.

Great selection and no pressure sales who take the time with you. Smooth and easy transaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The staff were very personable and the entire purchase went smoothly from start to finish.

The staff were very personable and the entire purchase went smoothly from start to finish.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Smooth transaction !! Very professional sales gentleman. Would highly recommend Ford Sales !! Will do business again in the future.

Smooth transaction !! Very professional sales gentleman. Would highly recommend Ford Sales !! Will do business again in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Easy transaction. Our sales associate, Jim, was very helpful and did not pressure us at all. Would definitely purchase another vehicle from this dealership.

Easy transaction. Our sales associate, Jim, was very helpful and did not pressure us at all. Would definitely purchase another vehicle from this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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After waiting 18 months from order date my Bronco arrived. Salesman and dealership were great and kept me informed on updates. Buying transaction was fast. .

After waiting 18 months from order date my Bronco arrived. Salesman and dealership were great and kept me informed on updates. Buying transaction was fast. .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
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