Skip to main content

Vision Ford (ND)

(91 reviews)

Inventory

See all 6 vehicles from this dealership.

Reviews

(91 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vision Ford (ND) from DealerRater.

Want to share your experience with this dealership?

Write a review

I experience with Vision was good. They did everything I asked. My deal was done over the phone and online. It was easy. The communication could have been a little better. They do what they say and I felt good dealing with them.

I experience with Vision was good. They did everything I asked. My deal was done over the phone and online. It was easy. The communication could have been a little better. They do what they say and I felt good dealing with them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

very good very good very good very good very good very good very good very

very good very good very good very good very good very good very good very

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Susan always does an amazing job of keeping things running smoothly! She is so good at dealing with problems as they arise!

Susan always does an amazing job of keeping things running smoothly! She is so good at dealing with problems as they arise!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jared, it means so much to us to have earned your trust in our business! We look forward to seeing you again in the future! Take care!

Show full review

Great service, wish they had a loaner car so we didn't have to wait so long .

Great service, wish they had a loaner car so we didn't have to wait so long .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

Working with the guys at Vision Ford was an awesome experience, They were very detailed from start to finish and very fair on their pricing. I would buy another vehicle from Vison Ford anytime. They were great. Thank You

Working with the guys at Vision Ford was an awesome experience, They were very detailed from start to finish and very fair on their pricing. I would buy another vehicle from Vison Ford anytime. They were great. Thank You

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

They forgot to give me a mileage sticker after changing my oil, and did not reset it in the car. I also requested full synthetic oil (the same as I requested in previous oil changes and it was on the old sticker), but they put in semi-synthetic oil. Then the service writer who was female told me it was the same and it didn’t make a difference. I asked about the oil change after receiving the bill as I noticed it was cheaper than past oil changes. My friend explained to the service writer that there was a difference between the oil types. I had to come back to get the sticker and to have them reset it in the car settings so I would know when my next oil change was due. The software downloads went well.

They forgot to give me a mileage sticker after changing my oil, and did not reset it in the car. I also requested full synthetic oil (the same as I requested in previous oil changes and it was on the old sticker), but they put in semi-synthetic oil. Then the service writer who was female told me it was the same and it didn’t make a difference. I asked about the oil change after receiving the bill as I noticed it was cheaper than past oil changes. My friend explained to the service writer that there was a difference between the oil types. I had to come back to get the sticker and to have them reset it in the car settings so I would know when my next oil change was due. The software downloads went well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

They were friendly and helpful with my vehicle purchase. I’ve always had great service in the past and expect my next service visits with my new vehicle to be the same.

They were friendly and helpful with my vehicle purchase. I’ve always had great service in the past and expect my next service visits with my new vehicle to be the same.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

Show full review

Purchasing a Vehicle is a lot of money. No matter what the price. he purchasing experience is a big deal. Vision Ford did an EXCELLENT job of making my purchasing experience one of the best experiences.

Purchasing a Vehicle is a lot of money. No matter what the price. he purchasing experience is a big deal. Vision Ford did an EXCELLENT job of making my purchasing experience one of the best experiences.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

Service Department able to schedule in a timely manner and were courteous for the appointment

Service Department able to schedule in a timely manner and were courteous for the appointment

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Show full review

Susan does a fabulous job She is friendly and works with customers.well. Coordinating skills appear to be well developed.

Susan does a fabulous job She is friendly and works with customers.well. Coordinating skills appear to be well developed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 91 reviews