Reviews
Angel and Jonathan in sales, and the rest of the Genesis team, were exceptional!!! I would highly recommend Delray Genesis.
Angel and Jonathan in sales, and the rest of the Genesis team, were exceptional!!! I would highly recommend Delray Genesis.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Enjoyed working with Eli , Very happy with my purchase . Will definitely Recommend this dealership to my friends.
Enjoyed working with Eli , Very happy with my purchase . Will definitely Recommend this dealership to my friends.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
Delray Genesis took good care of me. This is my second lease with them. Donnie did a great job
Delray Genesis took good care of me. This is my second lease with them. Donnie did a great job
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
Unbelievably bad Seviceand Treatment. Agreed over the phone on an out the Door Price before I would consider the 2.5hour drive to get it. Arrived at 1000am as scheduled. Car not in Delray ,instant over an hour away .Waited 5hours to get it back to Delray. THE OUT THE DOOR PRICE and that it wasCPO car was agreed ahead of time. Once car arrived told not goingto be CPO and won't replace worn front tires either. They finally agreed to extend powertrain to10yr/ 200k miles with an outsidevendor.. .and after yet another hour finally got the. Price back down to the originally agreed out the door price.. Ibrought a tire depth gauge ,1was at4yellow band and the other was under 4showing in the Red band. Yes ,I bought it as it was the right color and otherwise in greatshape for a 2023 with only 22k miles.Dealership experience nowhere close to Lexus or Audi where I bought. my last 2cars. I took pictures of the tires but unfortunately can't load them nothing site.Tony S. 2023 G90 purchase April3,26
Unbelievably bad Seviceand Treatment. Agreed over the phone on an out the Door Price before I would consider the 2.5hour drive to get it. Arrived at 1000am as scheduled. Car not in Delray ,instant over an hour away .Waited 5hours to get it back to Delray. THE OUT THE DOOR PRICE and that it wasCPO car was agreed ahead of time. Once car arrived told not goingto be CPO and won't replace worn front tires either. They finally agreed to extend powertrain to10yr/ 200k miles with an outsidevendor.. .and after yet another hour finally got the. Price back down to the originally agreed out the door price.. Ibrought a tire depth gauge ,1was at4yellow band and the other was under 4showing in the Red band. Yes ,I bought it as it was the right color and otherwise in greatshape for a 2023 with only 22k miles.Dealership experience nowhere close to Lexus or Audi where I bought. my last 2cars. I took pictures of the tires but unfortunately can't load them nothing site.Tony S. 2023 G90 purchase April3,26
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Tony, After speaking with the GM, used car manager, and your salesperson, all details about the vehicle were clearly communicated to you and are accurately reflected in the paperwork, including the condition of the tires. The vehicle was not a Certified Pre-Owned (CPO) unit, but a pre-owned Genesis. We welcome you to call or visit the dealership to speak directly with our GM, Pedro. However, your comments are both unfair and inaccurate. For those reading this, all of our new, certified, and pre-owned vehicles are competitively priced, with full transparency on condition, inspection reports, and recommendations. We are committed to providing a straightforward, honest experience and are always here to help.
🚨Scam artist and liars🚨 I came from out of town to purchase a used vehicle, that they swore up and down that vehicle was looked through and everything is clean and perfect. I was notified the vehicle will need tires in about a year. Not even 48 hours a brake light comes on. I have the vehicle inspected and was hit with 4 tire replacement, front brake service and found the RF wheel to bent. I’m disappointment and upset. Next time you purchase a vehicle from genesis of Delray I’ll recommend taking it to another dealer to perform a pre purchase inspection. They sell vehicle in poor condition and boast about how perfect they are. Unfortunately I was scammed and mislead. Hopefully this doesn’t happen to you as well.
🚨Scam artist and liars🚨 I came from out of town to purchase a used vehicle, that they swore up and down that vehicle was looked through and everything is clean and perfect. I was notified the vehicle will need tires in about a year. Not even 48 hours a brake light comes on. I have the vehicle inspected and was hit with 4 tire replacement, front brake service and found the RF wheel to bent. I’m disappointment and upset. Next time you purchase a vehicle from genesis of Delray I’ll recommend taking it to another dealer to perform a pre purchase inspection. They sell vehicle in poor condition and boast about how perfect they are. Unfortunately I was scammed and mislead. Hopefully this doesn’t happen to you as well.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Gil, your comments were reviewed by the GM and your salesperson. Your vehicle has all documentation of its inspection. Regardless, the salesperson has been reaching out to you to discuss your situation and schedule a time to come back in. Please reach out to him via Email, text or phone. Thank You.
Consultant Daniel was very friendly and efficient. Provided me with an Uber to get home. Car was done on time. Overall, very satisfied.
Consultant Daniel was very friendly and efficient. Provided me with an Uber to get home. Car was done on time. Overall, very satisfied.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your comments
Service department is very courteous and professional. Daniel Gonzalez Urbina went out of his way to accommodate our repair.
Service department is very courteous and professional. Daniel Gonzalez Urbina went out of his way to accommodate our repair.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, for taking the time to leave a review. We appreciate your support!
I visited your showroom today 1/3/2026 after receiving E-Mails to come in to your showroom and purchase a 2026 GV 70 2/5 advanced vehicle for the same price as I paid for the same vehicle 2025. I was told I would receive a phone call about that vehicle. Guess What! Never received a call back. Your dealership has a terrible reputation . Sorry U came
I visited your showroom today 1/3/2026 after receiving E-Mails to come in to your showroom and purchase a 2026 GV 70 2/5 advanced vehicle for the same price as I paid for the same vehicle 2025. I was told I would receive a phone call about that vehicle. Guess What! Never received a call back. Your dealership has a terrible reputation . Sorry U came
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- 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, for taking the time to leave a review.
They went out of their way to help me Took me without an appointment and did the service
They went out of their way to help me Took me without an appointment and did the service
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, for taking the time to leave a review. We appreciate your support!
POOR QUALITY PERSONNEL...TALK TO YOU LIKE U R A MORON...NOT COURTEOUS AT ALL...NO PATIENCE...SERVICE IS POOR...SCHEDULING BAD...DISRESPECT FOR YOUR TIME
POOR QUALITY PERSONNEL...TALK TO YOU LIKE U R A MORON...NOT COURTEOUS AT ALL...NO PATIENCE...SERVICE IS POOR...SCHEDULING BAD...DISRESPECT FOR YOUR TIME
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Label, your comments have been forwarded to the service management. Please feel free to call your service advisor or speak with a manager to discuss the matter further. We're here to help!