GENESIS OF NW SAN ANTONIO

Excellent service experience including, but not limited to, replacement of a damaged tire requiring a second visit

Car was taken into service immediately upon arrival. Communication about the service was thorough. Customer care was very efficient and friendly. Great experience!

The professionalism of your sales team exceeded expectations. They were polite, answered all questions, and trained how to use the many new features Genesis offered. We had a very positive experience and will recommend this dealership.

Rafael, Andrew and all of the staff at Genesis made my new car buying experience seemless. They are very attentive to what you are looking for and really deliver a personal touch. I love my GV80!!!

Every time I come to this location, I’m always reminded of how superb the customer service is. Jerry always delivers excellent customer service right along with Rueban and the rest of the staff. I will always support and come to this dealership as long as I am a Genesis customer now and in the future.

All problems were rectified quickly by the dealership. I would highly recommend going there for service.

Very pleasant purchasing experience. We had test driven a Genesis in 2024. Amahd had helped us then. Thankfully we found him again when we were ready to purchase. Very customer centric interaction! Ken was also customer centric and professional.

Great sales representatives! Shane worked with us very step of the way. They made sure we were comfortable through the entire process.

My salesman, Ruben Calderon, was very helpful and patient. He made the experience of leasing my new car smooth and pressure-less. I will definitely do business with him and his dealership with future car purchases.

I could not ask for better service than when your vehicle does not start. I had not used the roadside service and Genesis walked me through the process and was waiting for me when I arrived. Thank you Gayle McBride for service that was not the norm. This tells me we are with the right car dealership for service.