Reviews
They where fast resolving the issue. Michael was excellent, fast and explain very well all.
They where fast resolving the issue. Michael was excellent, fast and explain very well all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Great dealership, purchased my 4th car on June 1st from Hyundai, great staff, would buy another car from them!!! Got good prices on all my cars there!!
Great dealership, purchased my 4th car on June 1st from Hyundai, great staff, would buy another car from them!!! Got good prices on all my cars there!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal GENESIS!
Very courteous and pleased with the professional professionalism that I encountered They even assist me in getting back in my car
Very courteous and pleased with the professional professionalism that I encountered They even assist me in getting back in my car
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Universal GENESIS. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Everything was fine, it was quick, only complaint is when it was time to leave. It did take a little bit to check out due to. He was dealing with other customers.
Everything was fine, it was quick, only complaint is when it was time to leave. It did take a little bit to check out due to. He was dealing with other customers.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent like always Excellent service every time, always delivered with professionalism and respect. Always diligent and punctual
Excellent like always Excellent service every time, always delivered with professionalism and respect. Always diligent and punctual
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Very good I only bring my car here for 5 years Excellent I'm really satisfied
Very good I only bring my car here for 5 years Excellent I'm really satisfied
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Long wait time and you have to come back to do your car wash. Need to improve customer service
Long wait time and you have to come back to do your car wash. Need to improve customer service
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Service just done for recall was great, however oil changes shouldn't take 3 plus hours especially when you make appointment.
Service just done for recall was great, however oil changes shouldn't take 3 plus hours especially when you make appointment.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
I was greeted immediately and directed where to go. Miguel greeted me again for the service, explained everything to me and set time expectations and then offered to add the oil change to the service as well. Very helpful and friendly!
I was greeted immediately and directed where to go. Miguel greeted me again for the service, explained everything to me and set time expectations and then offered to add the oil change to the service as well. Very helpful and friendly!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Universal GENESIS.
Excellent service Always on time response very fast and good prices and noce and friendly team
Excellent service Always on time response very fast and good prices and noce and friendly team
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.