Bill Black Chevrolet

I think the service is good. My mother was a GM employee, and your dealership always received great ratings. My last visit was an okay experience. The service technician didn't have the most pleasant personality. I felt like I was inconveniencing him with a request for transport. I know my car is older, and I actually purchased from your dealership. I just recently purchased another car, and because of my past experiences at your service department, I decided to go somewhere else. I hope this survey helps. I wasn't planning on doing this survey because I know that people only do these surveys to complain, and I did not want to be that person. Please reach out for additional information.

Everyone was courteous and seemed very friendly and knowledgeable. I really appreciate Tobias explaining all the little gadgets in my Chevy bolt.

The entire process went smoothly. Everyone was pleasant and respectful. I would recommend this dealership to everyone.

Dealer rep. was professional and on time. Center was clean and bright. They even stayed a little bit late to ensure a complete deal.

James Gwynn is the best he has sold my whole family cars , I wouldn’t by a car from anyone else but James. Bill Black has been my family’s dealer of choice since I was a kid. Looking forward to continuing to purchase from Bill Black!

Wait was extreme Mechanic wad extremely rude Problem was not fixed Mechanics ridiculed m Have no plans to ever return or purchase another car from This dealership

From the time I walked in the front door until I left with my new car everyone there was so nice and so helpful. Even the guys in the service department.

I've purchased several vehicles from Bill Black, both new and certified pre-owned, and the experience has consistently been exceptional. The sales staff, particularly Mr. James Gwyen, are among the most customer-focused professionals I've ever had the pleasure of dealing with. Their commitment to customer satisfaction truly sets them apart. I also have to give the service department their flowers! Robert has been exceptionally professional, attentive, and helpful in addressing my service needs. His dedication to ensuring I was well taken care of is greatly appreciated. Whether you're in the market for a new or pre-owned vehicle or simply need reliable service, look no further than Bill Black. You can expect outstanding customer service, genuine professionalism, and, most importantly, to be treated like a valued customer rather than just another transaction. Bill Black has earned my trust and continued business, and I highly recommend them!

Excellent friendly and Professional Service. Easy scheduling and knowledge of the vehicle that they serviced

From the moment we opened the door to the moment we left, we were greeted and treated well. Nick and Josh were super kind! We got a great deal and would definitely buy from them again.