Reviews
The purchasing experience was very pleasant. Far from what some might expect when buying a vehicle. Stew Whitman was at the dealership on time and greeted me at the front door. There was literally no pressure applied for added purchases or extras. I requested a discount on one of the vehicle options and Andrew gave the approval without hesitation. The dealership met my credit union’s loan rate and made the negotiation quick and painless. Carr made sure my truck was washed and fueled up at no charge. Stew was personable and took the time to get to know me. He even contacted me the following day to see how I was enjoying my new Sierra Denali - of course I was out driving it! Thanks to Carr and cheers to my new friend Stew! Great job!
The purchasing experience was very pleasant. Far from what some might expect when buying a vehicle. Stew Whitman was at the dealership on time and greeted me at the front door. There was literally no pressure applied for added purchases or extras. I requested a discount on one of the vehicle options and Andrew gave the approval without hesitation. The dealership met my credit union’s loan rate and made the negotiation quick and painless. Carr made sure my truck was washed and fueled up at no charge. Stew was personable and took the time to get to know me. He even contacted me the following day to see how I was enjoying my new Sierra Denali - of course I was out driving it! Thanks to Carr and cheers to my new friend Stew! Great job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing the purchasing experience felt pleasant and pressure-free means a lot to our team. We’re pleased Stewart greeted you promptly, that Andrew approved your option discount without hesitation, and that we could match your credit union’s rate quickly. It’s gratifying to hear your Sierra 3500 was washed and fueled at no charge and that Stewart checked in to see how you’re enjoying it.
Fast friendly and great service They took care of me and updated me while vehicle got serviced
Fast friendly and great service They took care of me and updated me while vehicle got serviced
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad your GMC Sierra 1500 received prompt, attentive care. Knowing you felt well looked after and informed throughout the process means a lot to our service team.
We bought our '16 Yukon from Carr in 2016... have had ALL our services done with you since! Great experiences with all departments for 10 years! That transmission replacement from last year still stings tho??
We bought our '16 Yukon from Carr in 2016... have had ALL our services done with you since! Great experiences with all departments for 10 years! That transmission replacement from last year still stings tho??
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about having our department handle every service on your Yukon for ten years highlights the trust we’ve built. We’re sorry last year’s transmission replacement stung, and we appreciate your continued loyalty through every visit.
Second time to get our cameras working on out truck. Waiting for part to come in for truck
Second time to get our cameras working on out truck. Waiting for part to come in for truck
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
We have had good service. Thank you steven.
It took a long time, over two months, to reach an agreement on the price, but once we did the buying process was quick, and everybody at the dealership was very friendly and helpful
It took a long time, over two months, to reach an agreement on the price, but once we did the buying process was quick, and everybody at the dealership was very friendly and helpful
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- 4.0
- Does recommend this dealer
- Shopped for a new car
Mike, thank you for your patience throughout the process and for giving us the opportunity to earn your business. We’re glad to hear that once everything came together, the buying process was quick and our team was friendly and helpful. We truly appreciate your business and hope you enjoy your new GMC!
Very helpful and knowledgeable..even had my car washed it was sooo dirty.. Finished work in a timely manner
Very helpful and knowledgeable..even had my car washed it was sooo dirty.. Finished work in a timely manner
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We’re glad our team made the entire process easy and enjoyable from start to finish. We truly appreciate you choosing Carr Buick GMC and hope you’re loving your new vehicle. We look forward to helping you again in the future!
He was courteous and very knowledgeable at his job. How I would recommend him as a service person each time I visit.
He was courteous and very knowledgeable at his job. How I would recommend him as a service person each time I visit.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We’re happy to hear our service team took great care of you and provided a courteous and knowledgeable experience. We truly appreciate your recommendation and look forward to seeing you again on your next visit!
They got me in early. They did a great job. They fixed everything I needed, and my car was ready by early afternoon.
They got me in early. They did a great job. They fixed everything I needed, and my car was ready by early afternoon.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re so glad to hear you had a great experience with our team and that the process was smooth and easy. We truly appreciate your business and the recommendation. Enjoy your new vehicle, and we hope to see you again!
Amazing experience!! Jonathan was extremely knowledgeabe. Any questions we had, he knew the answer off the top of his head. We didn’t feel pressured at all, which was a first and added to our overall confidence buying from this dealership. Jonathan was so friendly! We’d absolutely buy from Carr Auto Group again if we could work with Jonathan!
Amazing experience!! Jonathan was extremely knowledgeabe. Any questions we had, he knew the answer off the top of his head. We didn’t feel pressured at all, which was a first and added to our overall confidence buying from this dealership. Jonathan was so friendly! We’d absolutely buy from Carr Auto Group again if we could work with Jonathan!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing your purchase of the new GMC Sierra 2500 went smoothly and boosted your confidence is rewarding. Hearing you found Jonathan both knowledgeable and friendly, and that you felt no pressure, means a lot to our team.
Scheduling was easy and fast. They knew exactly what needed to be done and did it quickly. The waiting area is comfortable and inviting.
Scheduling was easy and fast. They knew exactly what needed to be done and did it quickly. The waiting area is comfortable and inviting.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the five-star rating! We’re glad scheduling was easy and our team could quickly service your GMC Sierra 1500, and that the waiting area felt comfortable and inviting.