Reviews
Christian and Brandon made the purchase so easy with a no nonsense transparent deal, great deal!
Christian and Brandon made the purchase so easy with a no nonsense transparent deal, great deal!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your sales manager needs to keep his promise. Sad he left. But taking a 25K loss on a trade in is out of control.
Your sales manager needs to keep his promise. Sad he left. But taking a 25K loss on a trade in is out of control.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Getting the vehicle we wanted wasn’t as easy as it could have been ,giving up twice, not meeting on terms in till We had settled for a very similar vehicle from another dealership,( Brandon Moseley )was Exponential in making This sale move forward with his honesty and professionalism prior salesman never returned our phone call after telling us all an out his honesty? That is why we’d ask for him not to be the salesman of record? (Adam)Not sure it happened, after speaking with Christian about it He said he’d give us his word ? Thanks Brandon for all your help !
Getting the vehicle we wanted wasn’t as easy as it could have been ,giving up twice, not meeting on terms in till We had settled for a very similar vehicle from another dealership,( Brandon Moseley )was Exponential in making This sale move forward with his honesty and professionalism prior salesman never returned our phone call after telling us all an out his honesty? That is why we’d ask for him not to be the salesman of record? (Adam)Not sure it happened, after speaking with Christian about it He said he’d give us his word ? Thanks Brandon for all your help !
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
The day I took delivery of my vehicle we noticed that the 2nd key Christopher gave me for the vehicle was a Chevrolet key and it didn't work for my truck. I told Christopher I wasn't willing to take delivery without a 2nd key. It was verbally agreed by Christopher after getting approval by Dalton that Coast would provide me with a 2nd key for my vehicle. Christopher ordered a key for me and told me I could get it programmed at my local dealer "no problem" and that Coast's sales department would pay my local dealer for the programming. I received a key from Amazon a week later. Last week I called the dealer near me and set up an appointment and upon bringing my truck and new key in to be programmed found out that non OEM keys are a big problem to program and also often break after a few weeks. It's annoying to find out I was lied to by the sales staff at Coast and now after trying to contact them without a call back for over a week my only recourse is to leave this bad review.
The day I took delivery of my vehicle we noticed that the 2nd key Christopher gave me for the vehicle was a Chevrolet key and it didn't work for my truck. I told Christopher I wasn't willing to take delivery without a 2nd key. It was verbally agreed by Christopher after getting approval by Dalton that Coast would provide me with a 2nd key for my vehicle. Christopher ordered a key for me and told me I could get it programmed at my local dealer "no problem" and that Coast's sales department would pay my local dealer for the programming. I received a key from Amazon a week later. Last week I called the dealer near me and set up an appointment and upon bringing my truck and new key in to be programmed found out that non OEM keys are a big problem to program and also often break after a few weeks. It's annoying to find out I was lied to by the sales staff at Coast and now after trying to contact them without a call back for over a week my only recourse is to leave this bad review.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Caitlin O’Hea Did a great job. Bought 2 new cars. Would recommend Caitlin O’Hea as a sales agent.
Caitlin O’Hea Did a great job. Bought 2 new cars. Would recommend Caitlin O’Hea as a sales agent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jay was fabulous really liked him but the finance guy was real shady told us the warranty and maintenance was only $36 a month got home to find out it was over $100 a month really unimpressed with that sort of tactics a $260 car payment went up to $400 very uncool tried to talk to them about and they said we had to wait until the first payment then we could take it off but it would go on the bulk of the loan still leaving us with a $400 car payment will not recommend this place to anyone I know. Which is sad because the sales guy was wonderful
Jay was fabulous really liked him but the finance guy was real shady told us the warranty and maintenance was only $36 a month got home to find out it was over $100 a month really unimpressed with that sort of tactics a $260 car payment went up to $400 very uncool tried to talk to them about and they said we had to wait until the first payment then we could take it off but it would go on the bulk of the loan still leaving us with a $400 car payment will not recommend this place to anyone I know. Which is sad because the sales guy was wonderful
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
I recently bought a new Canyon with Dan’s help and had a really good experience. It’s actually the first truck I’ve ever owned, so it was a big purchase for me. Dan was straightforward throughout the process and helped make sure I received the rebates and discounts available to me as a veteran. Everything went smoothly and I never felt pressured. If you’re looking at a vehicle here, I’d recommend asking for Dan
I recently bought a new Canyon with Dan’s help and had a really good experience. It’s actually the first truck I’ve ever owned, so it was a big purchase for me. Dan was straightforward throughout the process and helped make sure I received the rebates and discounts available to me as a veteran. Everything went smoothly and I never felt pressured. If you’re looking at a vehicle here, I’d recommend asking for Dan
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I recently bought a new Canyon with Dan’s help and had a really good experience. It’s actually the first truck I’ve ever owned, so it was a big purchase for me. Dan was straightforward throughout the process and helped make sure I received the rebates and discounts available to me as a veteran. Everything went smoothly and I never felt pressured. If you’re looking at a vehicle here, I’d recommend asking for Dan
I recently bought a new Canyon with Dan’s help and had a really good experience. It’s actually the first truck I’ve ever owned, so it was a big purchase for me. Dan was straightforward throughout the process and helped make sure I received the rebates and discounts available to me as a veteran. Everything went smoothly and I never felt pressured. If you’re looking at a vehicle here, I’d recommend asking for Dan
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jay was incredible helpful throughout the entire car buying process. He was very patient and made sure I understood everything since it was my first time buying a car.
Jay was incredible helpful throughout the entire car buying process. He was very patient and made sure I understood everything since it was my first time buying a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, buying your first car is a big milestone, so it is great to hear Jay helped make it a positive experience for you. Taking the time to walk through everything clearly can make all the difference, especially the first time around. We are glad you felt comfortable throughout the process at Coast Buick GMC. Congratulations on your first vehicle.
Jay did an outstanding job taking care of us. We were able to purchase our vehicle of choice in a timely manner.
Jay did an outstanding job taking care of us. We were able to purchase our vehicle of choice in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there. Thank you for sharing your experience with Coast Buick GMC. We’re thrilled to hear Jay provided outstanding service and helped you purchase your vehicle efficiently. Your feedback means a lot and we hope you enjoy your new vehicle.