Courtesy Chevrolet - LA

3 strikes against this place. Brought in for an oil change and tire alignment, everything was done but the oil change, found that out driving back from to NOLA when I received a message on my Tahoe that my oil was dangerously low. Two separate occasions, rick from service said he ordered a part for my Tahoe, both times he never did it and I had to go else for the part. Don't waste your time with this place.

Rick Soileau in the service department is very knowledgeable about chev. Vehicles!

Ordered my first brand new vehicle from this dealership and it was by far the worst car buying experience I’ve had. In the past I’ve had wonderful experiences with dealerships such as Don’s and Sterling, so I went in just automatically trusting this dealership which was a mistake. I was constantly given incorrect information. When I went in in person to the dealership to place my order, I added a blackout package, it was then taken off and they put just to have just the front and back Chevy emblems blacked out, which isn’t what I wanted. Before I placed my deposit, I called and asked to make sure it was still on there how I had it bc they also added different size wheels as I requested, they said I still had the blackout package, they just had to list it differently. When I got the car 4 months later, it was not with the blackout package. I also wanted to double check what towing capacity my suv had with the added trailering packed I had ordered, the sales person told me it was still only 1,500 pounds because I “had only ordered the LT” - that wasn’t what I was told when I ordered the vehicle in the first place, so I went check the website and it said it could tow up to 5,000 pounds, so I asked my salesperson to please verify with service and I was correct, it was 5,000 pounds towing capacity. She didn’t even care that she told me wrong and didn’t apologize for the mistake. I’m so glad I did my own research since they don’t seem very knowledgeable about the vehicles they sell and the added packages that are available on them. After waiting four months on my car, I was pressured to go in the same day it was ready and make the purchase (even though I had a no refundable deposit on it). The purchase was super rushed, I didn’t understand the warranties that were being offered. I didn’t have time to test drive. I wasn’t shown any of the numbers up front, it was like they were trying to avoid showing me anything and just wanted me to hurry sign all the lines and leave. I asked several times for a trade in value, sent pictures, vin mileage etc. they insisted they had to see it in person. When I got there at the end of the day, they already had the trade in value without even glancing at my car. And it was of course way below the Kelly blue book value. The credit personal told me the warranty was a monthly amount that I could cancel at any time, never gave me the full amount and didn’t point it out when I was signing papers. I’m canceling it now after the fact. Now that I can think about it and had time to understand it. It was an awful experience. They gave me one free oil change with the purchase of my new 2022 Chevy traverse. I think I’ll just pass, I don’t want to ever go back there. Buying a new car is supposed to be a fun and enjoyable, happy experience. I feel they robbed me of that, had a hard time even enjoying my car bc of the awful experience.

These guys did everything in their power to help my get into my newer Chevy Silverado I would recommend courtesy to be your first stop

My purchasing experience at Courtesy was comfortable, straightforward, and reliable. I never felt that I was just "another shopper." My salesman was recommended to me by a dear friend and she was correct that I would be satisfied. Everyone exhibited integrity with a smile and with an obvious desire to be professional.

We are so impressed with our salesman Mike Roddy, he was very attentive to all of our needs. We were able to negotiate all of the things we wanted, He dropped the car off to us at home( he offered this service to us so we would not have to get out in the weather)Superb service! We will refer all friends and family to Courtesy Chevrolet who are in the market! Can't say enough good things about this car buying experience 10 stars, keep up the awesome service!

Beau, my sales consultant, was a pleasure to work with. Everyone we met at the dealership was friendly and courteous. Great Experience! Thanks, Jay Vial"|"

I was a customer at another Chevrolet dealership and left because of poor services, but the buying experience at this dealership made my day. They have a great sales department and I learned that service will be just as good.

I arrived at 10:45 a.m. My appointment was at 11:00 a.m. I walked out at 2:30 p.m. I think they forgot about me. The cost for my service was more than my car note. This was my first time there for service.

The salesman was very helpful and nice. He gave me different options and helped me with the one best suited for me.