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Courtesy Chevrolet - LA

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (199 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service Above and Beyond

I travel daily for my job so anytime I have to have to bring my vehicle in for service my ability to continue to perform my job is top of mind. I brought my vehicle in thinking it would be a quick fix but it ended up taking all week. Luke was aware of my situation and took care of getting me a I had a loaner for as long as I needed. Greatly appreciated. Luke also went above and beyond in keeping my cost down. My warranty was up and Luke called someone in to investigate the reason for my brake issues. This allowed a claim to be made which decreased my total cost. Great Job Luke!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Service!

Everyone was very kind, and courteous. The work on my vehicle was performed quickly. Awesome Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mr.Poirier

Very pleased. Went above and beyond to make sure the vehicle was the one wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service, Wonderful People

I really just want to give kudos to Mr. Reagan Pierre. He went above and beyond to make my truck buying experience at Courtesy of Broussard an amazing. Though it took a few tries, he didn't stop until he got me the truck I needed. I really appreciate that. Thanks to Reagan and all the good folks at Courtesy of Broussard.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service, congenial people

Still having problems with cellphone connection and mirror-seat adjustment. also gas mileage and tank mileage seems like they work when they want to. definitely need to bring back for service. beginning to loose faith in the car not the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this review! We're sorry that you are having a less than stellar ownership experience. Please contact us if we can help in any way.

exceptional serrvice

Staff was very warming, helpful and made my whole family feel comfort during our visit. They anwsered all questions throughly and made sure we were well informed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words!

Excellent Customer Service

Excellent service and excellent quality. I felt that sales team member Justin went over and above his job duties to accommodate my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks!

Professional service, spotless facility

Worry free for me, service adviser Rick S. took care of everything and kept me informed of the progress. Thank you very much for such exceptional service...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks!

Excellent service, prompt, friendless employees

The young man that drove shuttle was very polite and friendly . Opened my door. Everyone at cadillac were very professional and friendly. Completely happy with my service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave these comments. We appreciate your business.

Purchasing and Service

They were all WONDERFUL! Made my experience with a loaner car and service to my vehicle as painless as possible. Everyone was very accommodating and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks!