Reviews
Write a reviewService Above and Beyond
I travel daily for my job so anytime I have to have to bring my vehicle in for service my ability to continue to perform my job is top of mind. I brought my vehicle in thinking it would be a quick fix but it ended up taking all week. Luke was aware of my situation and took care of getting me a I had a loaner for as long as I needed. Greatly appreciated. Luke also went above and beyond in keeping my cost down. My warranty was up and Luke called someone in to investigate the reason for my brake issues. This allowed a claim to be made which decreased my total cost. Great Job Luke!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Service!
Everyone was very kind, and courteous. The work on my vehicle was performed quickly. Awesome Job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr.Poirier
Very pleased. Went above and beyond to make sure the vehicle was the one wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service, Wonderful People
I really just want to give kudos to Mr. Reagan Pierre. He went above and beyond to make my truck buying experience at Courtesy of Broussard an amazing. Though it took a few tries, he didn't stop until he got me the truck I needed. I really appreciate that. Thanks to Reagan and all the good folks at Courtesy of Broussard.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service, congenial people
Still having problems with cellphone connection and mirror-seat adjustment. also gas mileage and tank mileage seems like they work when they want to. definitely need to bring back for service. beginning to loose faith in the car not the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this review! We're sorry that you are having a less than stellar ownership experience. Please contact us if we can help in any way.
exceptional serrvice
Staff was very warming, helpful and made my whole family feel comfort during our visit. They anwsered all questions throughly and made sure we were well informed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words!
Excellent Customer Service
Excellent service and excellent quality. I felt that sales team member Justin went over and above his job duties to accommodate my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks!
Professional service, spotless facility
Worry free for me, service adviser Rick S. took care of everything and kept me informed of the progress. Thank you very much for such exceptional service...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks!
Excellent service, prompt, friendless employees
The young man that drove shuttle was very polite and friendly . Opened my door. Everyone at cadillac were very professional and friendly. Completely happy with my service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave these comments. We appreciate your business.
Purchasing and Service
They were all WONDERFUL! Made my experience with a loaner car and service to my vehicle as painless as possible. Everyone was very accommodating and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks!
