Porsche Melbourne

I’ve dealt with them for many years and have had excellent service and follow up on my numerous Porsches. My sales associate Dylan is the best.

Jacob always takes great care of me and of my Boxter. The service department is amazing to watch from the waiting room. They film the car, explaining what was worked on. The best service department I have had in the fifty years I have had cars. Best Sales, I came in with a wish list, and Britnee came up with something I never knew I couldn't live without. Simon got me through the payment process and offered a great warranty that worked for me. Gabe and Jacob have taken care of all of my mechanical needs and keeping my car clean and in tip top shape. And Amy walked me through every step of getting into my car when my key fob ran out of power. She has the patience and skill that saved me in the heat of the day, to get into my car with the hidden key! Everyone here is exceptional, and I am proud to call them my Porsche family. And Donna takes care of our functions with amazing skill. And Gene takes care of my little extras I want as far as goodies for my car and Porsche onesies for my Great Grandson.

Very courteous, however, this recent 16- 17 October 2026 service they over-inflated the front tires to 39 pounds when they should be at 36 front, and the rear they overinflated to 51 pounds when they should be filled to 39 pounds. I know what happened. Whoever read the sticker on the door jam saw 51 pounds for the spare tire, and assumed it was for the rear tires. Filling the rear tire to 51 pounds is dangerous for the people operating that vehicle. I’m not sure they have a quality control or safety program or a maintenance supervisor who knows what they’re doing or checking the work.

Once I was able to connect with a service advisor following 3 messages left over a two-day period, all went very well. Complicating factor was the medical absence of my assigned advisor, whose phone number was the same as a fellow advisor. My vehicle was in the service bay within 8 minutes of my arrival, and the issue was resolved within an hour. The advisor reviewed all details of findings with me, over and above the video data provided by the service technician. Thr overall experience was 5-star!

Jacob was fantastic thank you for kind and thoughtful words comments and service ! one of the best i have had

Jacob in the service dept. Is the best service adviser. I've had much experience with Pirsche service over the years (on my 6th Porsche), and Melbourne has been the best, in particular dealing with Jacob.

Porsche Melbourne Services department always does an exceptional job, very appreciative of their assistance. They are always courteous and on time.

Laura was awesome with getting me in and out. When I arrived at the service garage, someone was waiting for me to take the car directly into the service area. When I arrived to pick it up, the car was at the front door of the garage ready for me to takeoff. Everyone I dealt with was polite and professional!

Love my new Porsche Cayenne! The Melbourne dealership is excellent! Everyone that works there is friendly and helpful. I always talk to Hayley because we have bought several cars from her!

Untrustworthy and Incompetent Service! I had one of the worst experiences ever at Porsche of Melbourne. While visiting family in the area, I heard a noise coming from one of my wheels and brought my car in to have it checked. They told me they couldn’t hear anything wrong with the wheel but claimed I had an oil leak—which didn’t make sense, as I had never seen a low oil warning on my car. Still, I trusted their diagnosis and paid $4,500 for the repair. On my way back to Miami, I immediately got a warning that the car was out of oil. When I called, Amy told me to “just add oil until you can get back to us.” I drove all the way back to Melbourne, where they took my car for only 30 minutes—no lift, no plates removed—just topped it off with oil and sent me off again. Two days later, it was leaking oil again! When I called back, they refused to take responsibility or offer further help. I’ve since gone to another Porsche dealership for a second opinion. I’ve never dealt with a service department so careless and unwilling to make things right. Completely untrustworthy experience.