Reviews
Write a reviewMore than ten years after purchase of a Subaru Forester from Baldwin Subaru I updated with a new 2026 model. I have nothing, but glowing reviews of that experience with a dealership that focuses on customer service and satisfaction. They took the initiative of answering all possible questions, introduced me to department heads & staff that I might need to contact in the future, all with respect and courtesy. Six month follow up was the same.
More than ten years after purchase of a Subaru Forester from Baldwin Subaru I updated with a new 2026 model. I have nothing, but glowing reviews of that experience with a dealership that focuses on customer service and satisfaction. They took the initiative of answering all possible questions, introduced me to department heads & staff that I might need to contact in the future, all with respect and courtesy. Six month follow up was the same.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ann, hearing that your experience was seamless from start to finish, even ten years later, is the best feedback we could receive! Thank you for choosing Baldwin Subaru and highlighting our team's dedication to customer service. Enjoy your new 2026 Subaru Forester!
I had a great experience with Bryce at Baldwin Subaru when I bought my Impreza. Bryce was professional, knowledgeable, and enthusiastic. I arrived with a clear idea of what I wanted, and he honored that. I appreciate that I was not pressured into buying something different or more expensive. He took time to explain the newer features of the car that I was unfamiliar with, and answered all of my questions. The pricing was transparent and fair. The dealership itself was accommodating and comfortable, with complimentary drinks and snacks. I was very happy with my experience, and am even happier with my new Impreza Sport—such an underrated car!
I had a great experience with Bryce at Baldwin Subaru when I bought my Impreza. Bryce was professional, knowledgeable, and enthusiastic. I arrived with a clear idea of what I wanted, and he honored that. I appreciate that I was not pressured into buying something different or more expensive. He took time to explain the newer features of the car that I was unfamiliar with, and answered all of my questions. The pricing was transparent and fair. The dealership itself was accommodating and comfortable, with complimentary drinks and snacks. I was very happy with my experience, and am even happier with my new Impreza Sport—such an underrated car!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Laura, congrats on your Subaru Impreza Sport! Bryce and the team appreciate your support and enjoy your new ride! Thank you from all of us at Baldwin Subaru!
My sales rep David is excellent. He is very patient and explained the features of the car clearly. I leased a Cross Trek a great choice for my budget. David worked with me to find the model within my price range. Not at all hard sell, which made the experience easier on me. I will continue to recommend this dealership 😄
My sales rep David is excellent. He is very patient and explained the features of the car clearly. I leased a Cross Trek a great choice for my budget. David worked with me to find the model within my price range. Not at all hard sell, which made the experience easier on me. I will continue to recommend this dealership 😄
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cynthia, we're so glad you found the right fit with David's help at Baldwin Subaru! Thank you for choosing us and for spreading the word about our team. Safe travels in your new Subaru Crosstrek!
I Have to say Everyone was very helpful, my sales man Murray was very knowledgeable since he has been at Baldwin for many years The trade in and the purchase of my new Subaru Outback went very smoothly. No pushy sales pitch just good information as I asked my questions. I filled out the credit app on line and was approved for an unbelievable 0% intrest financing for 60 months. Unheard of. When I drove the car Murray brought out 2 models to show me the difference mostly in technology that was very helpful and made my Decision very easy. The BEST of all Murray brought my car all the way to Long Beach MS and spent 1 hour going over each system in the car to me. Such a nice Man I give Murray a 10 for all his help and patience Joyce U Long Beach
I Have to say Everyone was very helpful, my sales man Murray was very knowledgeable since he has been at Baldwin for many years The trade in and the purchase of my new Subaru Outback went very smoothly. No pushy sales pitch just good information as I asked my questions. I filled out the credit app on line and was approved for an unbelievable 0% intrest financing for 60 months. Unheard of. When I drove the car Murray brought out 2 models to show me the difference mostly in technology that was very helpful and made my Decision very easy. The BEST of all Murray brought my car all the way to Long Beach MS and spent 1 hour going over each system in the car to me. Such a nice Man I give Murray a 10 for all his help and patience Joyce U Long Beach
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kenny is awesome!! He was able to fit me in for an emergency repair the day it was discovered and get me out the same day.
Kenny is awesome!! He was able to fit me in for an emergency repair the day it was discovered and get me out the same day.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 4.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
they ordered and hooked up a trailor hitch; washed my car. THEY ORDERED AND INSTALLED A TRAILER HITCH; WASHED MY CAR
they ordered and hooked up a trailor hitch; washed my car. THEY ORDERED AND INSTALLED A TRAILER HITCH; WASHED MY CAR
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendliness, timeliness. Kenny knows who I am and he knows my vehicle. I am very comfortable allowing him to oversee the servicing of my vehicle.
Friendliness, timeliness. Kenny knows who I am and he knows my vehicle. I am very comfortable allowing him to oversee the servicing of my vehicle.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kenny went above and beyond to help me with my vehicle made sure I had a loaner and kept me informed of what was going on
Kenny went above and beyond to help me with my vehicle made sure I had a loaner and kept me informed of what was going on
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Mena was able to fit me in for an oil change last minute as we had an emergency in the family and the wife needed my car for a long trip.
Mr. Mena was able to fit me in for an oil change last minute as we had an emergency in the family and the wife needed my car for a long trip.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Baldwin Motors friendly staff has always demonstrated a high level of expertise and workmanship. Overall, my experience with Baldwin Motors has consistently been excellent.
Baldwin Motors friendly staff has always demonstrated a high level of expertise and workmanship. Overall, my experience with Baldwin Motors has consistently been excellent.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase