Reviews
Write a reviewJohn Durm is an exceptional professional. The mechanics and service are top notch ! A major reason for continued purchase, along with brand reliability !
John Durm is an exceptional professional. The mechanics and service are top notch ! A major reason for continued purchase, along with brand reliability !
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re thrilled to hear that John Durm and our service team continue to provide exceptional care. It means a lot to know our professionalism and expertise contribute to your trust and loyalty. We truly appreciate your continued support and look forward to serving you for many more years!
I am in the process of buying a new 2025 Forester Hybrid Limited and never thought I would discover a dealership closer to my home that could be so attentive, kind and patient with all my questions and concerns with the purchasing experience, thank you, Kaleb Baker, Sales Consultant & Andy Thimlar, Sales Manager. Also, their team camaraderie is outstanding. As a way to get to know this dealership's leadership I decided to have my 2018 Crosstrek serviced for repairs typically needed at 148,655 miles before giving my car over to my husband and finalizing the purchase of the new Forester Hybrid. Kaleb introduced me to the most experienced Service Consultant at the dealership, John Stephenson, and I knew instantly that my car would be in great hands. John walked me through a previous estimate of recommended repairs given to me at my long time Subaru dealership on the northside of Indy, to help me understand their value going forward with my Crosstrek. I just got my car back yesterday driving home knowing with full confidence that I would be in good hands for the next chapter of my life driving a Subaru with my 6th Subaru purchase closing in the next few days. Thank you, to you all at Dreyer & Reinbold Subaru. So looking forward to the ride and partnership in keeping 2 Subarus, new and old, safely on the road and in the family!
I am in the process of buying a new 2025 Forester Hybrid Limited and never thought I would discover a dealership closer to my home that could be so attentive, kind and patient with all my questions and concerns with the purchasing experience, thank you, Kaleb Baker, Sales Consultant & Andy Thimlar, Sales Manager. Also, their team camaraderie is outstanding. As a way to get to know this dealership's leadership I decided to have my 2018 Crosstrek serviced for repairs typically needed at 148,655 miles before giving my car over to my husband and finalizing the purchase of the new Forester Hybrid. Kaleb introduced me to the most experienced Service Consultant at the dealership, John Stephenson, and I knew instantly that my car would be in great hands. John walked me through a previous estimate of recommended repairs given to me at my long time Subaru dealership on the northside of Indy, to help me understand their value going forward with my Crosstrek. I just got my car back yesterday driving home knowing with full confidence that I would be in good hands for the next chapter of my life driving a Subaru with my 6th Subaru purchase closing in the next few days. Thank you, to you all at Dreyer & Reinbold Subaru. So looking forward to the ride and partnership in keeping 2 Subarus, new and old, safely on the road and in the family!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car