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Fox Marquette Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (532 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (532 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Positive experience

I was well taken care of by Kent Thomas the sales rep I met with to test drive three vehicles, one of which I eventually. He was patient and informative as well engaging, but not overly pushy. In addition he, along with the other staff, were friendly and helpful. Overall, I had a good experience with Fox Motors of Marquette.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Dealership Around

Everything about Fox Marquette was great. The sales staff really made me feel like I was one of them. They helped me find the right vehicle at the right price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service! Great car!

Friendly, knowledgeable staff! Dealership is alway clean and nicely decorated. Excellent and accommodating repair service! Great products! Best cars! I love my Suburu!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A pleasant sales experience

I usually hate car shopping. Thanks Al, Eric and Spencer for a totally pleasant sales experience, as well as a deal that exceeded our expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good service

The coffee and popcorn...and the people at the checkout are very cordigel and professional. This is silly to require 20 words

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great sales experience

The sales experience. No pressure, and Wes was great about listening to what was important to me in a vehicle. I asked a number of questions, and if he didn't know the answer, he would find it for me. He tracked down my eligibility for a discount and put together all the financial options. Service is the highest priority for me, and I find it at Fox Marquette.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Picked up new car

Courtesy and respect. We had no problems. All questions were answered very well. The car was explained to us very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, reasonable price.

Price was reasonable. Service was fast. Feed back was provided prior to services. Cost was estimated and did not change after services were completed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Worth the Wait

Unusual for this dealership, this service took an inordinate long time to get scheduled (6 mos.), but once things got rolling, I have no complaints. I was treated courteously and I'm happy with the work. Was given a brand new car as a loaner throughout the period my car was in the shop.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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No place like Marquette Subaru!

Excellent assistance from Joe Olesky. He was extremely knowledgeable and courteous. The manager was also very thorough and courteous. The repairman, Roy, has always been there for me and comes through no matter what!.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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