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Fremont Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Agreed Price in Writing Not Honored — Buyer Beware I recently visited Fremont Cadillac dealership to purchase a used CPO Cadillac. After negotiating and receiving the agreed price in writing, the dealership increased the base price two days later with no explanation or prior notice. On top of that, they attempted to bundle in an unnecessary $2,000 GPS add-on — a feature that is standard on every modern cars. When I raised the issue, the previously agreed and documented price was not honored. I walked away from the purchase as a result. I would caution other buyers to scrutinize all add-ons carefully and understand that written agreements made here may not be honored. I chose to take my business elsewhere.

Agreed Price in Writing Not Honored — Buyer Beware I recently visited Fremont Cadillac dealership to purchase a used CPO Cadillac. After negotiating and receiving the agreed price in writing, the dealership increased the base price two days later with no explanation or prior notice. On top of that, they attempted to bundle in an unnecessary $2,000 GPS add-on — a feature that is standard on every modern cars. When I raised the issue, the previously agreed and documented price was not honored. I walked away from the purchase as a result. I would caution other buyers to scrutinize all add-ons carefully and understand that written agreements made here may not be honored. I chose to take my business elsewhere.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. I understand your concerns regarding the pricing and added features during your visit to Fremont Cadillac. We strive to maintain transparency and adhere to agreements made with our customers. Your feedback is valuable, and I encourage you to reach out to me directly to address this matter further. I appreciate your input, and we hope to have the opportunity to serve you better in the future. Sincerely, Admir Besic - GM [email protected]

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SCAM D0 NOT APPROACH. wasted 2 days talking to this dealership about a certified Cadillac Lyriq. I was offered a price of $43,600 and wasted 3 hours going to the dealership, test driving the car, even getting a HARD inquiry credit check. Not to mention the deep unreported damage on the car. After all that they say they have a mandatory $2,000 security xxxxxxxx added to the car and they Won't sell without it. Waste of time and credit Score.

SCAM D0 NOT APPROACH. wasted 2 days talking to this dealership about a certified Cadillac Lyriq. I was offered a price of $43,600 and wasted 3 hours going to the dealership, test driving the car, even getting a HARD inquiry credit check. Not to mention the deep unreported damage on the car. After all that they say they have a mandatory $2,000 security xxxxxxxx added to the car and they Won't sell without it. Waste of time and credit Score.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Abdo. I understand how important it is for customers to receive clear and accurate information throughout the purchasing process, especially when considering a Cadillac LYRIQ, including pricing details, vehicle condition, and any additional required items. At Fremont Cadillac, we aim to ensure all terms and disclosures are clearly communicated so customers can make fully informed decisions before finalizing a purchase. Feel free to connect with me directly if you’d like to go over this further. We are committed to improving how we communicate pricing structure and vehicle information. Sincerely, Admir Besic - GM [email protected]

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Ridiculously over priced cars. No photos online so you have to email them and they can bombard you with stupid sales emails. This is partially your guys' fault. You need to have a photo requirement. They only posted 2 photos of the car. That gives you no idea about the condition. Why do you allow that? Should be minimum of 10 or more. Also, the price was 30% higher than KBB. Rip off.

Ridiculously over priced cars. No photos online so you have to email them and they can bombard you with stupid sales emails. This is partially your guys' fault. You need to have a photo requirement. They only posted 2 photos of the car. That gives you no idea about the condition. Why do you allow that? Should be minimum of 10 or more. Also, the price was 30% higher than KBB. Rip off.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Best, Admir Besic, [email protected]

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Sort of bummed that the closest Cadillac dealership to San Jose is in Fremont.....but they have good wifi and an area to do work while you wait for your car to be serviced....had my service down quicker than expected...they did an excellent job.

Sort of bummed that the closest Cadillac dealership to San Jose is in Fremont.....but they have good wifi and an area to do work while you wait for your car to be serviced....had my service down quicker than expected...they did an excellent job.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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