Reviews
Sales consultant could have manufactured the car himself!
While "car shopping" I had seen a car on the lot that I was interested in and called ahead to make an appointment to see it first-hand. By recommendation from a friend, we requested Skeeter to help us drive home in a new car. Excellent recommendation and choice! He was very professional, while at the same time sensitive to our needs (I was very nervous after being in a recent accident). I think he knew EVERYTHING there was to know about the car and very patiently gave demonstrations and answered questions and repeat questions. I enjoyed doing business in the positive atmosphere overall at Jim Hudson Buick GMC, and Skeeter is top notch!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Skeeter was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Best, Jim Hudson Buick GMC Team
First time visit!
This dealership was recommended to me by my CT dealership before I moved to SC and loved them. I was very skeptical of going to a new dealership due to my concerns about quality of service, costs for service, and whether or not they would compare to my CT dealership. I can definitely say that my experience with Hudson was stellar. My only complaints are that the tv in the waiting area should have cable attached to it. On the day I was there, the room was filled with 8 women and 2 men and no one was interested in the car related info showing on the tv monitor. Also, my CT dealership would always give me a printout of the 12 point safety check for my records and when I asked for it, I was told the printer wasn’t working.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Best, Jim Hudson Buick GMC Team
Happy with GMC!
I always get quality service when my vehicle is serviced. My wait is never too long and the waiting area is so pleasant, peaceful, and inviting. Service members are always so cordial, and I'm met with a smile as I pull my car in to be serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Jim Hudson Buick GMC Team
Great service advisor.
Have worked with Tyrone for many years and we trust him to advise us realistically. He is professional, knowledgeable, and most importantly respectful an cordial a d trustworthy with a really good " bedside manner". He is one of the reasons we continually use Jim Hudson for our servicing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for this great review! Tyrone is truly an exceptional employee and we appreciate him for giving you a great experience. Best, Jim Hudson Buick GMC Team
Service
Rick kept me informed on the status of the repairs because special parts had to be ordered. Receptionist was very courteous and helpful with scheduling the appointment right away.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words about the entire service team. Thank you for continually choosing Jim Hudson Buick GMC for your vehicle needs. Best, Jim Hudson Buick GMC Team
Everyone is happy to serve you
From the sales to service to management everyone is happy to work with you. My new vehicle was cleaned and prepped before we left the dealership. The sales crew went over the vehicle and answered all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Hudson Buick GMC Team
Cadillac service
Neil, Tyrone and the entire team there at Jim Hudson provide excellent customer service and as well as excellent automotive service. I wouldn't take my Cadillac anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Jim Hudson Buick GMC Team
Jim Hudson
My salesperson Tony Carvelas made my experience amazing. I would recommend Tony to all my friends and family . The best buying experience I ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Tonn and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tony was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jim Hudson Buick GMC Team
Excellent
My service guy took very good care of me. He put me in a loaner and called when car was ready. Excellent service and loaner was same make and model of my car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Jim Hudson Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Best, Jim Hudson Buick GMC Team
Great Service
Frank took care me every step of the way from the moment I enter the dealership, even through the whole warranty process. I appreciate Everything!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your outstanding review, Anastasia! I'm very happy to hear that Frank was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jim Hudson Buick GMC Cadillac Team