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Huebner Subaru

(1,282 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–5:30pm 8:00am–5:00pm
Wednesday 8:30am–5:30pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–5:30pm 8:00am–5:00pm
Saturday 8:30am–1:00pm Closed
Sunday Closed Closed
2013 state dealer award
View 6 awards
2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (330) 791-3000 (330) 791-3000
Used (330) 791-3044 (330) 791-3044
Service (330) 791-3114 (330) 791-3114

Reviews

(1,282 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huebner Subaru from DealerRater.

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I have dealt with another Subaru dealer within 5 miles of

I have dealt with another Subaru dealer within 5 miles of my home, but had deplorable service ..... which is how l initially found Huebner Subaru. Huebner Subaru has consistently provided outstanding service interactions over the course of the past 15 years, and l will ALWAYS deal exclusively with Huebner going forward - to the extent that l will gladly travel 35 miles to deal with Rob Forbes and Huebner Subaru!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Huebner Subaru as your first choice for all your automotive needs! Take care!

Trat people wright.

Trat people wright. Not a high-pressure dealer. Quality people. Take care of the customer. Stand behind what they say. Great dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

I dealt with their online rep who was extremely helpful

I dealt with their online rep who was extremely helpful and informative, I wasn't able to get together with the dealership due to going out of town for the holidays, I'm going to reconnect with them concerning the vehicle I'm interested in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

The car was delivered out of gas and wouldn't even get

The car was delivered out of gas and wouldn't even get out of the parking lot it was delivered to. It was towed to a gas station. Trunk was completely rusted through as if the car had been submerged in water. There is silty mud in the exhaust shield as well that suggests the same. The car was also delivered to me without being detailed. It looked as though someone went as far as taking this convertible roaster four wheeling off road before they loaded it up to deliver to me. I wish I could attach pictures.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (330) 627-2137 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

Consumer response

I have recorded three consecutive days called. I was sent to the sales managers voicemail three days in a row by whoever answers the phone. I, of course, have not had a returned call. Why would you respond asking me to call when you have my phone number from the sale of the auto? You a customer service driven business. Please do your job and provide good service by calling me to resolve this issue.

Very nice willing to work with you very helpful quality

Very nice willing to work with you very helpful quality vehicles all around a great place to buy a vehicle I think I'll buy my next one here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Daniel, we really appreciate your great feedback! We hope to be of service to you again! Take care!

Huebner has great customer service and makes your buying

Huebner has great customer service and makes your buying experience easy! Katie was awesome to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Huebner Subaru. We hope you continue to choose us for all your automotive needs! Take care!

Kira was polite, courteous, and worked to help me get a

Kira was polite, courteous, and worked to help me get a good deal. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thanks for the recommendation, and have an amazing day!

I’ve been in the market for a new car for about 6 months

I’ve been in the market for a new car for about 6 months but was waiting for the perfect fit. Kira has been so patient during the entire time! Today I finally found the one I’ve been waiting for and Kira made every bit of it worth it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Haileym, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Live the way they made a very smooth buying experience.

Live the way they made a very smooth buying experience. No trying to mark the vehicle above msrp

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

I bought a 2014 Buick Lacrosse from Kira and this dealer

I bought a 2014 Buick Lacrosse from Kira and this dealer took great care of me and provided amazing customer service strongly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!