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Huebner Subaru

(1,282 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–5:30pm 8:00am–5:00pm
Wednesday 8:30am–5:30pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–5:30pm 8:00am–5:00pm
Saturday 8:30am–1:00pm Closed
Sunday Closed Closed
2013 state dealer award
View 6 awards
2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (330) 791-3000 (330) 791-3000
Used (330) 791-3044 (330) 791-3044
Service (330) 791-3114 (330) 791-3114

Reviews

(1,282 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huebner Subaru from DealerRater.

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We have purchased our second Subaru Forrester, this one

We have purchased our second Subaru Forrester, this one new. The first one great, but we wanted more safety features. Kira Manbeck was very knowledgeable, helpful,patient and a very good represenative for Huebner. We are very satisfied with our treatment and purchase. Bill Aston

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

highly recommend Huebner!

highly recommend Huebner! I went purchased a new 2022 Subaru outback but while looking at the lot I saw the Crosstrek and changed my mind and wanted a Crosstrek. They only had the one on the lot that someone was purchasing. Rob Forbes was able to hold us a Crosstrek that was coming in on the next truck. The Crosstrek was delayed but this was not the dealership fault, they have no control. Rob kept us up to date on the arrival of the Crosstrek. When we went in the paperwork was already setup and ready to sign with finance. Rob took the time to set up all apps on our phones and explain all the bells and whistle of the Crosstrek. We used to have a 2018 Subaru Legacy which we traded in for the Crosstrek. We purchased the Legacy at Huebner whenever we need service, we had no issues getting the car in for service, and They always checked for any warranties. Overall, I highly recommend Huebner as each department works with the customers. I will return to Huebner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

2022 Crosstrek

highly recommend Huebner! I went purchased a new 2022 Subaru outback but while looking at the lot I saw the Crosstrek and changed my mind and wanted a Crosstrek. They only had the one on the lot that someone was purchasing. Rob Forbes was able to hold us a Crosstrek that was coming in on the next truck. The Crosstrek was delayed but this was not the dealership fault, they have no control. Rob kept us up to date on the arrival of the Crosstrek. When we went in the paperwork was already setup and ready to sign with finance. Rob took the time to set up all apps on our phones and explain all the bells and whistle of the Crosstrek. We used to have a 2018 Subaru Legacy which we traded in for the Crosstrek. We purchased the Legacy at Huebner whenever we need service, we had no issues getting the car in for service, and They always checked for any warranties. Overall, I highly recommend Huebner as each department works with the customers. I will return to Huebner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

The sales person was very polite and courteous.

The sales person was very polite and courteous. All of the items that were wrong with the vehicle were expertly repaired prior to the delivery of the vehicle. However, they promised me the second set of keys for the vehicle upon delivery, and did NOT deliver on their promise. I had obtained approved financing at my bank prior to my visit to the dealership. The sales lady also lied to me and said they would get financing for me at the same interest rate. When I received the loan papers the interest rate was almost a full percentage point higher. Obviously they wanted me to use their bank because they get a kickback. I doubt I will be back at Huebner's any time soon.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're extremely disappointed to hear that you left Huebner Subaru unsatisfied. Please reach out at (330) 627-2137 and we will do our best to make this better. We hope to hear from you soon.

The whole shopping experience was very nice.

The whole shopping experience was very nice. The communication through the process was excellent very pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

She left her desk more then she was with us.

She left her desk more then she was with us.Wife did most of bank work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (330) 627-2137 so we can work towards a resolution. We look forward to hearing from you. Take care!

Outstanding sales and finance team.

Outstanding sales and finance team. Everyone was easy to deal with which made it a hassle free car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

We have trusted Huebner Chevrolet and Subaru for many

We have trusted Huebner Chevrolet and Subaru for many years. Going back to my wife's first car back in 1998, to a truck I purchased in 1999, a Jeep we purchased in 2010 and now a car in 2022. Huebner Chevrolet has always been a dependable, trustworthy, no hassle, kind, respectful and all around awesome dealership to work with! They have been able to maintain a great selection of both new and used cars and they were the first dealership I thought of when looking to buy a car. Their sales and service departments are one of a kind these days, still committed to their customers, customer centric as modern day business folks like to say. You can't go wrong with shopping at Huebner's!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

You can't go wrong with shopping at Huebner's!

We have trusted Huebner Chevrolet and Subaru for many years. Going back to my wife's first car back in 1998, to a truck I purchased in 1999, a Jeep we purchased in 2010 and now a car in 2022. Huebner Chevrolet has always been a dependable, trustworthy, no hassle, kind, respectful and all around awesome dealership to work with! They have been able to maintain a great selection of both new and used cars and they were the first dealership I thought of when looking to buy a car. Their sales and service departments are one of a kind these days, still committed to their customers, customer centric as modern day business folks like to say. You can't go wrong with shopping at Huebner's!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chrislewis, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

I had recently bought a car from huebners Chevrolet and I

I had recently bought a car from huebners Chevrolet and I can’t express it enough how helpful the entire staff was. They worked with me on trading in a car that I’ve had for a long time. They are definitely a 5 star dealership. The car I ended up buying was exactly what I wanted. Good on gas, low mileage, zero rust. It runs like a champ. I’m thankful that I went to them instead of somewhere else. They even reached out a few times to make sure I was still content with my purchase and that the vehicle was still running smooth. I hope anyone looking to buy a vehicle goes to them also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!