Huebner Subaru

Very courteous and did not attempt high pressure techniques. The vehicle condition was everything he said it was and I believe the price was fair. They friendly delivery drivers drove the vehicle approximately 100 miles to deliver it to me. A minor seat belt issue was remedied quickly by reimbursing me for repairs by a local Ford dealer.

Want to thank Nick for the fine time we had in buying the Chevrolet Captiva! Nick was helpful and friendly to us in buying this car. There was no pressure in dealing for this car. Would recommend Huebner Chevrolet to anyone wanting a car.

I was looking for a Subaru for about 3 weeks. Every deanship I went to always seemed to be in my face about getting their car. Some even sent multiple salesmen over to me while they messed around with numbers. Mainly to keep me occupied. I found it very annoying especially when I just wanted to look at the car. I got to Huebner and was left alone till I walked in and asked for Kim bc we had talked on the phone and set up an appointment. As she introduced herself she asked if I wanted to test drive either of the 2 I was looking at. Then she got my info and put a plate on and gave me a route to take then left me alone!!!!! After I drove it she asked if I wanted to look at the other. I declined bc I knew I wanted this one. She then asked if I wanted to trade in and fought vigorously to get to an agreement on my cars trade in value and even threw the crossbars in to seal the deal. I told them I wanted to use my own bank to finance and they said they could look at what they can do with their banks. Not for me to use but for my bank to have a competitor to get me the best option. I will say though they did seem short staffed but managed multiple customers flawlessly also I would like to note they are the only dealership I seen actually show pictures with the lights on in the car to show the lights worked for all the buttons and I greatly appreciated working with Kim.

I gave a review of 10 out of 10 in Aug, 2017 for both the dealership and salesperson rob Forbes and included finance team. The perfect 10 remains. Love the friendly follow up, It says to me that you remain interested in the vehicle I purchased and seek to keep it in good working order. Because live 3 miles from the Wheeling Subaru, It's easier for me to do service closer to home. I often recommend Subaru to those seeking a new vehicle. More and more I see them on the Road in this area.. They are excellent in inclement weather especially on WV hills and even better in glorious weather... thanks again for all your professionalism, helpfulness and great service. Cathleen

Really enjoy speaking with my sales rep. She kept me informed about the car being fixed. She was knowledgable and if disnt know answer she find out for me.

I wish I could write a 0 star review! I purchased my 2014 Crosstrek from Huebner in October of 2016. After having the car for less than a month, I found it leaking transmission fluid. I took it back to the dealer (a 2.5 hour drive one way) and was told I would have to leave the car. When I went back to pick it up, I was told that my transmission had needed to be resealed and that they had went ahead and changed the transmission fluid for me. Last week I took my car to a different dealership tp get the recommended 60k transmission fluid change. The dealer took me back into the shop to show me the underside of my transmission. It had been leaking again for who knows how long. After cleaning off the gunk, the mechanic discovered that the fill plug had been replaced with an 18mm brass bolt. Not a car part, a brass bolt from a hardware store. The mechanic told me that I would have to replace my transmission because the plug is so stripped and my transmission has been overheating.

I took my 2011 Chevy to get a estimate on exhaust leak they had it for 10 minutes the service person comes out and told me it was pipe in between the catalytic converter and the muffler and said it would cost 1100 Dollars to fix I told her I wasn’t able to pay that so I had to pay a bill of 104 dollars just cause they looked at it by the way a muffler shop put in a pipe for 80.00 and I didn’t even get a free car wash

Thank you for going out of your way to make sure when we drove our car off the lot it would reflect the mission of your dealership. Your kindness and ability to keep us informed made such a difference when scheduling work events and the drive from Wheeling.

There is not a need to head north to find a good deal and a efficient and attentive staff. Working with Kira she was able to find the vehicle I was looking for and the deal was done with minimal effort.

Thank you Joe Bugara for great customer service and going above and beyond in helping me with my used Honda Pilot! I love it! Thank you Joe!