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Huebner Subaru

(1,282 reviews)
Sales hours: 8:30am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–5:30pm 8:00am–5:00pm
Wednesday 8:30am–5:30pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–5:30pm 8:00am–5:00pm
Saturday 8:30am–1:00pm Closed
Sunday Closed Closed
2013 state dealer award
View 6 awards
2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (330) 791-3000 (330) 791-3000
Used (330) 791-3044 (330) 791-3044
Service (330) 791-3114 (330) 791-3114

Reviews

(1,282 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huebner Subaru from DealerRater.

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Stay away if you have problems

Service is always a few weeks scheduled out. They had my car for a few days and told me they couldn't find the problem. However, when I went to pick up my car I showed the Service Advisor exactly what was wrong in 5 mins. It was like the mechanics never looked at it. Ther were many other problems through the years and since the other Chevrolet dealers were 45 mins away I have always took my new Chevys there for service. Well, no more. Their service department gives Chevy a bad name.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great friendly service

I was very excited to see the the car I wanted for my husband even though it was a bit of a drive. The price was amazing, way under KBB value. I thought something had to be wrong. But to our astonishment, the car was perfect , Our salesperson Kim Richards was very knowledgeable and friendly. The finance team was quick and everything was explained to our satisfaction. This dealership is awesome to work with and we'll be visiting again when we purchase another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hello, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

Very very helpful and amazing people !

So far I am very please with everyone I dealt with at huebners they did everything possible to put me in my 2013 Honda CR-V

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2013 CRV! We're glad to know that our staff was able to impress you. Thank you for your business, and we hope to see you again!

Awesome people

We have been shopping around for a vehicle and found what we were looking for at Huebner Subaru. Kira Manbeck was awesome to work with. Kim Richards is awesome also. No pressure just very helpful, kind and professional. Would do business with these 2 again in an instant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're very happy to hear Kira & Kim were able to provided you with such a positive car buying experience! We hope to be of service to you again in the future. Best wishes, Huebner Chevrolet

Awesome buying experience

We had a great buying experience at Huebner Chevy & Subaru. It was very enjoyable working with Kim Richards as she was very professional & knowledgeable. The paperwork portion was a breeze & I would definitely recommend you check out Huebners.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Wonderful experience

From the first phone call to the dealership until the completed delivery everyone was friendly, and very helpful. Since we live in Kent, Ohio and my husband located the Chevy Silverado on-line we had a drive ahead of us, many wrong turns, and getting totally lost we made several phone calls back to the dealership. Each call we received helpful, friendly assistants, and after a while we found Huebner Chevrolet. Since by then it was close to closing time; we were able to test drive the truck and that was about all. We were able to complete the deal via the phone the next day, and was even able to get our shiny Red Truck delivered. Kim was super easy to deal with and she made buying our truck hassle free. Not sure when we will venture back to Carrollton, but that dealership was worth getting lost for. We love our Shiny Red Chevy Silverado.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Highly recommend!!!

Dealership was recommended by 2 friends, well worth 45 min. Drive ! Friendly, knowledgeable staff, no pressure at all during selection of vehicle or closing with finance manager Adam. Kim Richards was superb to deal with! Patient & well-versed on the Subaru lineup. Great follow through. Features of vehicle we purchased were thoroughly explained more than once. She even paired our phone with the hands-free system without us asking . Would not hesitate to buy from her or this dealership again!??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great delership

Shane and Brennan were both very helpful and attentive to our needs. The day we bought our car they were very busy and they still made us feel like we were important and kept us informed through out the entire process. No pressure sales and a friendly atmosphere is a much better way to buy cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Friendly, Courteous, Hassle free

Purchased my 2018 Chevrolet on December.4th 2018 from Shane Beohm. Shane was a pleasure to work with, Very professional and kind. Would definitely buy my next vehicle from Hubener Chevrolet Subaru. Thanks. Steve and Becky

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

No pressure, great service

Just purchased my second Subaru from Huebner and Jackie Dewitt, and highly recommend this dealership. They provide great service, have the best Subaru prices in the area, and answer all questions without any of the normal sales pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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