Reviews
Write a reviewI am blown away by the service I have received. The service department was excellent. They even sent my car to a Chevy dealership up the road to assure it was fixed correctly and gave me a loaner in the meantime. The waiting room was like being at home in the chairs and FREE foundation drinks and snacks. I’ve purchased a lot of vehicles in my day but I’ve never been treated as well at a dealership then what I received at Jenkins. You guys really make the buyer feel appreciated.
I am blown away by the service I have received. The service department was excellent. They even sent my car to a Chevy dealership up the road to assure it was fixed correctly and gave me a loaner in the meantime. The waiting room was like being at home in the chairs and FREE foundation drinks and snacks. I’ve purchased a lot of vehicles in my day but I’ve never been treated as well at a dealership then what I received at Jenkins. You guys really make the buyer feel appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
If you have a major failure on your vehicle, Jenkins will refuse to give you a Loaner my car had 14,000 miles on it with a major transmission failure. Jenkins refused to give me a loaner until warranty Claim came back approved, which could take 4 to 6 weeks I would not ever purchase a vehicle from there or take your vehicle there for Repairs it’s a shady dealership
If you have a major failure on your vehicle, Jenkins will refuse to give you a Loaner my car had 14,000 miles on it with a major transmission failure. Jenkins refused to give me a loaner until warranty Claim came back approved, which could take 4 to 6 weeks I would not ever purchase a vehicle from there or take your vehicle there for Repairs it’s a shady dealership
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
as I sat in the waiting room, every client had to have new air filters. they even brought out the same set of filters for two different types of cars. they only do this to the elderly or females. I have noticed this the last time I sat here and changed my air filters before I walked in today. have the papers to prove it. and they brought me some of the dirtiest filters I have seen. when I mentioned they was not mine and showed them where I replaced my own before I came in. they had my car confused with another car. working with you getting the car is amazing but after that, good luck.
as I sat in the waiting room, every client had to have new air filters. they even brought out the same set of filters for two different types of cars. they only do this to the elderly or females. I have noticed this the last time I sat here and changed my air filters before I walked in today. have the papers to prove it. and they brought me some of the dirtiest filters I have seen. when I mentioned they was not mine and showed them where I replaced my own before I came in. they had my car confused with another car. working with you getting the car is amazing but after that, good luck.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
This was the easiest care purchase I have ever made. Kyle at Jenkins Subaru was great to deal with.
This was the easiest care purchase I have ever made. Kyle at Jenkins Subaru was great to deal with.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tom, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Hassle free car buying! Loved the process and everyone was very attentive and knowledgeable! Only downfall was my husband didn’t get his Subaru hat! Lol
Hassle free car buying! Loved the process and everyone was very attentive and knowledgeable! Only downfall was my husband didn’t get his Subaru hat! Lol
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I have used Jenkins Subaru for over a year now for routine maintenance and have always received fast customer service.
I have used Jenkins Subaru for over a year now for routine maintenance and have always received fast customer service.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ed, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
We worked with Keith McKenzie on the location and purchase of our Hyundai Elantra hybrid. He was very patient and helpful when I was super impatient waiting on my new car! Thanks for everything, highly recommend Keith and Jenkins Hyundai!
We worked with Keith McKenzie on the location and purchase of our Hyundai Elantra hybrid. He was very patient and helpful when I was super impatient waiting on my new car! Thanks for everything, highly recommend Keith and Jenkins Hyundai!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Laura, we're happy you found our staff to be so supportive during your experience here at Jenkins Subaru. Thanks for the recommendation, and have an amazing day!
We bought a Subaru Outback and our salesman was Austin. He was the best. He explained everything and got us a great deal. He even stayed late to finish the sale.
We bought a Subaru Outback and our salesman was Austin. He was the best. He explained everything and got us a great deal. He even stayed late to finish the sale.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Elizabeth, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
They did a great job of servicing my Forester. Their waiting area is clean and well kept.
They did a great job of servicing my Forester. Their waiting area is clean and well kept.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Cheryl, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Their service dept is amazing. While you wait you are updated on what they are doing to your car. Very friendly and professional. I highly recommend Jenkins’s Subaru.
Their service dept is amazing. While you wait you are updated on what they are doing to your car. Very friendly and professional. I highly recommend Jenkins’s Subaru.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marisa, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.