Reviews
The service department is very personable and accommodating. My experience with them is always great. They have gone out of their way for me with scheduling and answering my questions.
The service department is very personable and accommodating. My experience with them is always great. They have gone out of their way for me with scheduling and answering my questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Best car buying experience I’ve ever had. The service is phenomenal. The staff are always so kind and professional. The waiting area and bathrooms are always kept very nice and clean so that you’re comfortable and have everything you need while you’re there. It has been an absolute pleasure doing business here. Zero complaints in the past 4+ years.
Best car buying experience I’ve ever had. The service is phenomenal. The staff are always so kind and professional. The waiting area and bathrooms are always kept very nice and clean so that you’re comfortable and have everything you need while you’re there. It has been an absolute pleasure doing business here. Zero complaints in the past 4+ years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Really impressed with the customer service. I recently purchased a used Solterra, and this was its first service. We were treated very kindly as the whole service department learned from the experience. Brain and team represent the company well.
Really impressed with the customer service. I recently purchased a used Solterra, and this was its first service. We were treated very kindly as the whole service department learned from the experience. Brain and team represent the company well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Paul Moak had a terrific and helpful service department. I had service performed yesterday and was able to get a loaner as I had another commitment for the day.
Paul Moak had a terrific and helpful service department. I had service performed yesterday and was able to get a loaner as I had another commitment for the day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service department is excellent. Brian and Morgan are wonderful. Great place to service your vehicle, and sales is wonderful to work with as well. I’ll only service my vehicle here!
Service department is excellent. Brian and Morgan are wonderful. Great place to service your vehicle, and sales is wonderful to work with as well. I’ll only service my vehicle here!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone Is helpful and engaged in conversation whether they were in the service department or not. The final explanation of services rendered and services that will be required next time was clear.
Everyone Is helpful and engaged in conversation whether they were in the service department or not. The final explanation of services rendered and services that will be required next time was clear.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
There were hurdles to jump in fixing my car. Brian and the dealership worked hard to get things done. We are appreciative and will return for future needs. Thank You.
There were hurdles to jump in fixing my car. Brian and the dealership worked hard to get things done. We are appreciative and will return for future needs. Thank You.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.
I always receive excellent service from check in to check out with technician explaining service needed and completed.
I always receive excellent service from check in to check out with technician explaining service needed and completed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
Great service and excellent customer support in purchasing my Outback. Thanks for being a part of Jackson area.
Great service and excellent customer support in purchasing my Outback. Thanks for being a part of Jackson area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Paul Moak Subaru is a top notch dealership that offers excellent customer service! During recent travels, I had an issue with my battery. Although I didn’t have an appointment, they told me to come by and they would check it out. Within an hour, they had me back on the road with a sense of security that my car and I would be safe on the road!
Paul Moak Subaru is a top notch dealership that offers excellent customer service! During recent travels, I had an issue with my battery. Although I didn’t have an appointment, they told me to come by and they would check it out. Within an hour, they had me back on the road with a sense of security that my car and I would be safe on the road!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair