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Quantrell Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (54 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–7:00pm
Tuesday 8:30am–6:00pm 7:30am–7:00pm
Wednesday 8:30am–6:00pm 7:30am–7:00pm
Thursday 8:30am–6:00pm 7:30am–7:00pm
Friday 8:30am–6:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (54 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Quantrell Subaru from DealerRater.

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I spoke to Terry in Sept. 2012, about looking at a...

I spoke to Terry in Sept. 2012, about looking at a Forester. Even though I advised Terry I was waiting on a decision making event; Terry never pushed me on a sale or swayed me to a higher priced vehicle. I just got a hand shake and smile with, "Feel free to contact me when you decide to buy. I will see what I can do for you all." When my Wife and I decided we were going to get the financed loan from our credit union and go see Terry, it was a great decision and experience. Terry was extremely helpful and new just what I was looking for in a 2013 Forester, do to me telling him in our prior conversation in Sept.; I am not one for frills and fancy fu-fu stuff I really don't need. Terry and the sales staff gave me a good, honest deal on the Forester. Oh and I don't want to forget Jodie Wilkinson that handled the registration, title and warranty. Very personable and friendly; down to your level. Over all, my wife and I were very please with the sales experience. Why a Subaru you ask? Well, I did my homework. They have a great history and after trying American made vehicles again, I was ready to own a Japanese/American vehicle again. My Brother in California bought an Outback last year and also advised me what a great vehicle Subaru is. I am hoping the Service Department is just as pleasant of an experience as the sales experience was; for us being new SUBARU FORESTER OWNERS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

My recent purchase of a new 2012 Subaru Impreza from Roy...

My recent purchase of a new 2012 Subaru Impreza from Roy Obenshain at Quantrell Subaru was nothing short of exceptional. The entire process was hassle free. I never felt like I was being pushed or hassled. From Roy, to the Sales Manager and everyone was super friendly and never once did I feel like I was talking to a sleazy car salesman. Roy was fantastic and deserves your business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

This was a very good purchasing experience at a very...

This was a very good purchasing experience at a very difficult time for me. Everyone was nice, helpful, and knowledgable. I really like the car and the price was pretty good as well. I really could not have asked for any better experience. Since I've had the new car only a week, I have not had any opportunity to visit the service department, but I expect that will be a good experience as well when the time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Could not be more pleased with the experience I had with...

Could not be more pleased with the experience I had with Quantrell Subaru. I had a special order for a WRX STi and Quantrell was the most responsive and proactive of any of the Subaru dealers I worked with. Jim Grisso did a great job handling the sales transaction and I definitely appreciated his help and responsiveness during the process. Drove from Louisville for the deal and have absolutely no regrets whatsoever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.