Reviews
Write a reviewI have recently purchased two cars fromt this dealership. All the personnel we have dealt with have been professional and courteous.
I have recently purchased two cars fromt this dealership. All the personnel we have dealt with have been professional and courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I love my car. It is Kakai green. The color I wanted! I was a little upset however when my car was delivered to me on Friday. When I purchased it, it only had 8 miles on it. We did not take it home on Saturday the day we purchased it, because we wanted it undercoated and mud flaps put on. We arranged to pick it up around 2:30 on Wednesday. When we got there we were told it wasn’t ready. They got the wrong mud flaps. So it was delivered on Friday. We were schocked to see our new car now has 95 miles on it. We only live 20/miles away. Don’t know why. Wish we could have brought it home ourselves
I love my car. It is Kakai green. The color I wanted! I was a little upset however when my car was delivered to me on Friday. When I purchased it, it only had 8 miles on it. We did not take it home on Saturday the day we purchased it, because we wanted it undercoated and mud flaps put on. We arranged to pick it up around 2:30 on Wednesday. When we got there we were told it wasn’t ready. They got the wrong mud flaps. So it was delivered on Friday. We were schocked to see our new car now has 95 miles on it. We only live 20/miles away. Don’t know why. Wish we could have brought it home ourselves
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Chevy and Subaru dealership. Wether in the sales department, the service department or the parts department, all personnel are professional, courtious and sincere. They focus on the customer and always insure your needs are met.
Outstanding Chevy and Subaru dealership. Wether in the sales department, the service department or the parts department, all personnel are professional, courtious and sincere. They focus on the customer and always insure your needs are met.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear such wonderful feedback about our team at Thomas Automotive! It's our top priority to provide exceptional service in every department. We appreciate you taking the time to share your positive experience. Your kind words motivate us to continue delivering the highest level of customer satisfaction. Thank you for choosing Thomas Automotive!
I have always received very courteous, and professional service at Thomas Chevrolet in Bedford, Pennsylvania.
I have always received very courteous, and professional service at Thomas Chevrolet in Bedford, Pennsylvania.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a 2022 Outback in June. Had an unfortunate experience with a curb resulting in over $8k damage to my undercarriage. Thomas did a great job defining and replacing all necessary work. Provided a great rental while my car was being repaired. Staff were very empathic & helpful. Even my salesperson checked in with me!!
Bought a 2022 Outback in June. Had an unfortunate experience with a curb resulting in over $8k damage to my undercarriage. Thomas did a great job defining and replacing all necessary work. Provided a great rental while my car was being repaired. Staff were very empathic & helpful. Even my salesperson checked in with me!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Came and picked up my car at work to be serviced, this is really convenient
Came and picked up my car at work to be serviced, this is really convenient
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Just a pleasure from the moment you pull in!!! Tracey does an awesome job!!! Cliff is always cheerful and a pleasure to work with. Pure Professional!!
Just a pleasure from the moment you pull in!!! Tracey does an awesome job!!! Cliff is always cheerful and a pleasure to work with. Pure Professional!!
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service is efficient and great here. I like using nitrogen in my tires and periodically need to have the tires resealed to the wheel due to the type of wheel my car has. They took care of the resealing and had me back on the road in less than an hour. Thanks to Cliff and Hung.
The service is efficient and great here. I like using nitrogen in my tires and periodically need to have the tires resealed to the wheel due to the type of wheel my car has. They took care of the resealing and had me back on the road in less than an hour. Thanks to Cliff and Hung.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
2nd maintenance visit for the leased Cruze The staff at Thomas Chevrolet were very professional. courteous and helpful. I would highly recommend the dealership to my friends and family.
2nd maintenance visit for the leased Cruze The staff at Thomas Chevrolet were very professional. courteous and helpful. I would highly recommend the dealership to my friends and family.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was given a new car to drive while mine was being worked on. I liked it so much that I bought one. The service was wonderful. The new car is higher and easier to get into.
I was given a new car to drive while mine was being worked on. I liked it so much that I bought one. The service was wonderful. The new car is higher and easier to get into.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car